Cannot Launch CO 7.1.3

Ron622

• August 26, 2013 18:53

I updated to CO 7.1.3 and the program cannot launch in Windows 8 despite the fact that the CO icon is on my desktop. When I click on it the mouse goes into its busy routine for a couple of seconds but nothing. I uninstalled the older version of CO and reinstalled but still nothing. I tried clicking on the application file in Explorer but still nothing. Any suggestions?

Ron

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  Kevin Clapcott

  • August 26, 2013 20:24

  Probably a stupid question, but have you re-booted the PC since installing etc.?

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  Ron622

  • August 26, 2013 20:34

  Thanks for asking. Yes I rebooted, in fact I did a cold reboot. Also I installed new graphics drivers for my ATI HD 6700 card and to no avail.
  
  Ron

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  Christian Gruner

  • August 26, 2013 21:23

  Please submit a Support Case, and our Support Team will into your problems asap.

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