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Camera raw 7.1 - DNG from Mavic2 do not import to C1

Permanently deleted user
The new Mavic 2 Pro with the Hasselblad camera creates DNG files, which Capture One 11.2 can not import. Any other software so far has no problem with it (ptgui, Photoshop e.g.).
Photoshop classifies the DNG as Camera raw 7.1. Could this be the problem for Capture one not recognising these files for import?

So far, importing the DNG files from panoramas created by the Mavic was great: C1 was able to really create great photos. Exporting this to ptgui as a jpg was a way to make good looking panoramas.

Any idea about the reason, why C1 can not import those files???
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Comments

18 comments

Date Votes
  • Ian Wilson
    Moderator
    Top Commenter
    Is it a supported camera?

    Ian
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  • Lukester53
    I'm having the same problem, what's the deal?
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  • Ian Wilson
    Moderator
    Top Commenter
    Capture One doesn't support Hasselblad cameras. Converting it to a DNG won't make a difference to that.

    Ian

    Edited to add: supported cameras list here Where it says Phase One there is a drop-down list and Hasselblad is not on it.
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  • AndreyS
    In general it is DJI drone and camera. It is just made with cooperation with Hasselblad.
    And maybe it is not supported yet, because it is new? And will be supported in future?
    Also C1 not support medium format from other brands, but Mavic2 has only 1'' sensor 😊
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  • Christian Gruner
    Can 1 of You send our support-guys a DNG from the Mavic 2? Mention this thread, and it'll be forwarded to me.
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  • AndreyS
    I can send no problem. Where I need to send it ? In PM ?
    I will put link here:
    https://www.dropbox.com/s/fhigcwb6ykklg ... 0.DNG?dl=0
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  • SFA
    [quote="AndreyS" wrote:
    I can send no problem. Where I need to send it ? In PM ?
    I will put link here:
    https://www.dropbox.com/s/fhigcwb6ykklg ... 0.DNG?dl=0


    Create a Support Case.

    https://www.phaseone.com/SupportMain.aspx

    Scroll down to the Contact Support option at the bottom of the page and then choose the Technical Support option.
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  • AndreyS
    Well, I didn't have Capture One paid version.
    I was testing Capture One 10 some time ago (trial) and didn't liked it more than Lightroom.
    But 11 version looks much more interesting with new Layer functions and Styles.
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  • AndreyS
    I send .DNG file to Technical Support. Hope it will helps 😉
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  • SFA
    [quote="AndreyS" wrote:
    Well, I didn't have Capture One paid version.


    You are still welcome to make contact with Technical Support (or any other company function) through the Support Case system.
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  • Christian Gruner
    Thanks, received.
    I have made a Feature request for it. If you wish support for this camera, please write our Tech support to have your vote registered on it. We use the number of requests as an indicator for how important it is to implement, as we do with all cameras.
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  • AndreyS
    Nice, thanks.
    I also wrote about it in DJI forum so everyone interested in do same request 😉
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  • Permanently deleted user
    There is a workaround, which I am using and it works pretty well: Capture One recognises the camera from its exif data. The new Mavic has the following data for that: Maker: Hasselblad Model: L1D-20c
    The Mavic 1 has Maker: DJI, Model FC300X

    If you change these datas via an exif editor, Capture One has no problem recognising the files and imports them very well. I am using Exif Editor but there are many similar solutions for that.
    Herwig
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  • ErikSwan
    Hi, I'm also interested in Capture One support for the Mavic 2 Pro sensor/camera.

    [quote="nigbo" wrote:
    There is a workaround, which I am using and it works pretty well: Capture One recognises the camera from its exif data. The new Mavic has the following data for that: Maker: Hasselblad Model: L1D-20c
    The Mavic 1 has Maker: DJI, Model FC300X

    If you change these datas via an exif editor, Capture One has no problem recognising the files and imports them very well. I am using Exif Editor but there are many similar solutions for that.
    Herwig

    It may trick Capture One into importing them, but are we sure that they are being processed and converted from RAW correctly? Do the images look OK?

    I am worried that Capture One would be applying color profiles and lens corrections designed for the Mavic Pro camera, which would be incorrect for the Mavic 2 Pro.
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  • sergey vinskiy
    Same problem with DNG files Mavic 2 Pro
    I wrote in technical support
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  • Permanently deleted user
    It only needs to change "Hasselblad" as the camera maker into DJI or whatever you want -maybe you can also write "kindergarten" as the manufacturer - and C1 will recognize the files of the Mavic2 Pro "made" by this evil company HASSELBLAD. It is so ridiculous.
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  • Permanently deleted user
    Just checked it out: "Kindergarten" as the manufacturer works 😄
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  • NN635466357345335476UL
    I would like to urge Phase One to remove this embarrassing hurdle. Using an Exif editor to change the maker tag to something other than "Hasselblad" seems to solve the problem but it very awkward.

    Arni
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