why are images slow to load in capture one 4?
I'm new to Capture One 4 - I have loaded images, but when I click on one to view it takes ages to come up (loading...) ?? It may be my system, but I thought it worth asking, just in case..thanks
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Get a new system, or update your current specs. Don't blame C1-4. [quote="pizzard" wrote:
I'm new to Capture One 4 - I have loaded images, but when I click on one to view it takes ages to come up (loading...) ?? It may be my system, but I thought it worth asking, just in case..thanks0 -
[quote="Paul Isi Rick" wrote:
Get a new system, or update your current specs. Don't blame C1-4.[quote="pizzard" wrote:
I'm new to Capture One 4 - I have loaded images, but when I click on one to view it takes ages to come up (loading...) ?? It may be my system, but I thought it worth asking, just in case..thanks
Fantastic, can you advise on what minimum system, or what specs I would need to have it operate effectively please?0 -
What are you using now?
CPU
memory
storage0 -
[quote="Paul Isi Rick" wrote:
Get a new system, or update your current specs. Don't blame C1-4.
That is terrible advice and we don't know enough yet to say that. I happen to have a very nice system that C1 4 runs like molasses on and I have a support issue open with Phase right now for it. There are other people that are reporting really slow performance as well.
When C1 PRO 3.7.3 and Photoshop CS3 *both* run faster than C1 4, as is the case in my system, it's hard to point a finger anywhere but the new C1 4 software...0 -
The engineers at Phase One know their code and deliver the goods with the explosive power of C4. Get a pro to overhaul your system and stop blaming P1. [quote="redbutt" wrote:
[quote="Paul Isi Rick" wrote:
Get a new system, or update your current specs. Don't blame C1-4.
When C1 PRO 3.7.3 and Photoshop CS3 *both* run faster than C1 4, as is the case in my system, it's hard to point a finger anywhere but the new C1 4 software...0 -
quad core, 8gb, 1tb mirrored on desktop. C4 blows through RAW files with my desktop 4gig centrino dual, 2gb, 160gb. This is not rocket science. These are not your granddaddy's 1.2megapixel jpegs.
P1 design philosophy is for pros, & equipment counts in this respect for proper processing of RAWs. Don't blame the code if you don't have the gear. Shoot JPG if you want. But don't blame faulty code and P1 because you can't ante up.[quote="SteveCa" wrote:
What are you using now?
CPU
memory
storage0 -
[quote="Paul Isi Rick" wrote:
P1 design philosophy is for pros, & equipment counts in this respect for proper processing of RAWs. Don't blame the code if you don't have the gear. Shoot JPG if you want. But don't blame faulty code and P1 because you can't ante up.
But Capture One 4 is not for pros.0 -
[quote="edb" wrote:
[quote="Paul Isi Rick" wrote:
P1 design philosophy is for pros, & equipment counts in this respect for proper processing of RAWs. Don't blame the code if you don't have the gear. Shoot JPG if you want. But don't blame faulty code and P1 because you can't ante up.
But Capture One 4 is not for pros.
Why not? It might not have all the functions of the upcoming C4-Pro but it is more than enough functionality for a pro. 3.7 PRO is available if you need tethered. What more do you want from P1? Best of both worlds.0 -
[quote="Paul Isi Rick" wrote:
[quote="edb" wrote:
[quote="Paul Isi Rick" wrote:
P1 design philosophy is for pros, & equipment counts in this respect for proper processing of RAWs. Don't blame the code if you don't have the gear. Shoot JPG if you want. But don't blame faulty code and P1 because you can't ante up.
But Capture One 4 is not for pros.
Why not? It might not have all the functions of the upcoming C4-Pro but it is more than enough functionality for a pro. 3.7 PRO is available if you need tethered. What more do you want from P1? Best of both worlds.
Calm down, man, calm down. Did I say anything wrong and make you so upset?0 -
[quote="edb" wrote:
Calm down, man, calm down. Did I say anything wrong and make you so upset?
Ditto...what's up? You have a big beefy system...congrats. But, there is a legit performance issue with CO 4. I have a decent system, and the techs at P1 agree that CO 4 should not run with the issue that I have reported to them.0 -
You gotta pay to play with the big boys. P1 programmers are not to blame if your system does not spec out.
The other problem is with expectations: C4 is supposed to have every feature every user wants. Less is more is a design philosphy at P1. The choice is yours.
[quote="redbutt" wrote:
[quote="edb" wrote:
Calm down, man, calm down. Did I say anything wrong and make you so upset?
Ditto...what's up? You have a big beefy system...congrats. But, there is a legit performance issue with CO 4. I have a decent system, and the techs at P1 agree that CO 4 should not run with the issue that I have reported to them.0 -
P1 has a reputation to protect. Their reputation was earned by much hard work. Don't ruin P1's reputation. [quote="edb" wrote:
[quote="Paul Isi Rick" wrote:
[quote="edb" wrote:
[quote="Paul Isi Rick" wrote:
P1 design philosophy is for pros, & equipment counts in this respect for proper processing of RAWs. Don't blame the code if you don't have the gear. Shoot JPG if you want. But don't blame faulty code and P1 because you can't ante up.
But Capture One 4 is not for pros.
Why not? It might not have all the functions of the upcoming C4-Pro but it is more than enough functionality for a pro. 3.7 PRO is available if you need tethered. What more do you want from P1? Best of both worlds.
Calm down, man, calm down. Did I say anything wrong and make you so upset?0 -
[quote="Paul Isi Rick" wrote:
P1 has a reputation to protect. Their reputation was earned by much hard work. Don't ruin P1's reputation.
What planet are you from? No one is out to ruin the Phase reputation. We are simply stating the issues that we have...which are real issues. You don't have the same issue...hoorah for you. For the record...I have a perfectly adequate system, and I own a P20+ back. So, I know something about Phase products and quality. Now here's the response from Phase from my support case for the slow performance on CO4:
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Yes, we have read the posts and the issue has been escalated to R&D who are working on a fix. An update will be released very soon, however no definite release date has been set as of yet.
Best Regards,
Phase One Customer Support
--
I look forward to trying the update to see if this issue is indeed fixed.0 -
[quote="SteveCa" wrote:
What are you using now?
CPU
memory
storage
I currently have:
Pentium (R) 4 2.8ghz
1 GB of RAM
37gb (9gb available)
Cheers0 -
Your lack of RAM is a typical bottleneck, especially if you have any other apps running(e.g. Firefox). Get on the phone with crucial.com and they will set you straight. [quote="pizzard" wrote:
[quote="SteveCa" wrote:
What are you using now?
CPU
memory
storage
I currently have:
Pentium (R) 4 2.8ghz
1 GB of RAM
37gb (9gb available)
Cheers0 -
I have a Quad Core Q6700, 8 gig of ram, GeForce 8600GTS video card and a hardware based RAID 5 & RAID 0 drive array and CO4 is still sluggish until it has had time to generate it previews / helper file for each image.
So if you shoot 80 images and import them you need to wait until CO 4 finishes generating its helper files (about 2-3 seconds an image) which can take several minutes (80x 2). On a slower system it will take that much longer. If you click on an image before CO4 is done it will take 3+ seconds (depending on your system speed) to come up in the viewer.0 -
[quote="jeskey" wrote:
I have a Quad Core Q6700, 8 gig of ram, GeForce 8600GTS video card and a hardware based RAID 5 & RAID 0 drive array and CO4 is still sluggish until it has had time to generate it previews / helper file for each image.
So if you shoot 80 images and import them you need to wait until CO 4 finishes generating its helper files (about 2-3 seconds an image) which can take several minutes (80x 2). On a slower system it will take that much longer. If you click on an image before CO4 is done it will take 3+ seconds (depending on your system speed) to come up in the viewer.
This, if anything, touches on my concerns about CaptureOne V4. It is not that it is fast or slow - it is that it does not seem - from posts on this forum - that it is possible to predict what its performance will be on a given hardware platform. Considering that COv4 is the program that I use that puts the biggest strain on my system, it is COv4 that I would take into consideration when spec'ing up an new machine and yet I have no idea what it is that makes one machine good to COv4 and another less so.
For myself, I run a PentiumD 2.8GHz with 1.5G of DDR memory and a pair of unstriped P-ATA disks - system and program files on one - data on the other. on a motherboard which is not generally acknowledged for getting the best out of processor and memory and yet my subjective experience is that COv4 performs slightly better when generating previews etc on this system than Jeskey is seeing above on his.
Of course, once it comes to processing the files, Jeskey's system will blow mine away in terms of performance - or may be not - I really don't know!0 -
My Specs...
Amd 64 X2 6000+
4GB DDR2 800
Nvidia Nforce 550 Chipset
Raptor 10K RPM Primary
WD 7.2K RPM Image Drive
Vista 64bit
and a weekly dose of JKDefrag!
CaptureOne 4 runs fine, although not as quick as Lightroom. However I did notice a HUGE speed up when I set the CaptureOne cache folders to the exclusion list in NOD32.0 -
I guess it is important to include in any discussion which back you are comparing - note that I run Vista 64 bit OS. I have a P45 and I use the largest file format. My raw files are on average about 45 megabytes.
Phaseone Backs producing smaller files are going to take less time to import and render.0 -
[quote="jeskey" wrote:
I guess it is important to include in any discussion which back you are comparing
I am processing files from both a Canon 1D Mk2 and a P20+ back. It doesn't matter which files I'm processing, it CO4 is just dog slow. The P20+ files are slower than the Mk2 files (which I would expect), but given that the preview generation is up to 10sec per file, this makes it unusable for me. C1 PRO 3.7 generates the same previews in 2 sec/file on the same system.
I think enough people have posted about this to make this a real software issue given the diversity of the machine specs. Phase seems to have acknowledged this in the trouble ticket I filed, and they said to try the update version they are preparing...although no eta on a release for that.0 -
You might check this: http://forum.phaseone.com/viewtopic.php?t=5121
Phase One is saying that 1GB RAM should be adequate and that C1v4 should not be so slow. I would assume that they know what they are talking about and that you won't need to upgrade either to run C1v4 or to impress anyone.
(I did notice that the OP never blamed C1v4 to begin with. He merely asked a very polite question.)0 -
[quote="Paul Isi Rick" wrote:
Your lack of RAM is a typical bottleneck, especially if you have any other apps running(e.g. Firefox). Get on the phone with crucial.com and they will set you straight.
Runs fine on my PC, with a P4 2.53GHz and 1.5GB RAM. Its currently using just over 900 meg for Capture One and Firefox. Nikon D80 files open almost instantly in the preview, zoom to 100% takes around 4-5 seconds.
Tony S0 -
Does anybody on here have any proper advice, rather than just throwing more hardware at it?
My spec is a Dual Core with 4gb RAM, running XP Home. It happily runs C1 v3, PS CS2 and Photomatix simultaneously, along with a browser and Outlook being open, but point it anywhere near C1 v4 and everything pretty much comes to a standstill until C1 has finished loading and displaying the folder structure. Point it at a different folder and everything grinds to a halt again while C1 builds the preview cache.
C1 v4 is an excellent program but there is definitely an issue somewhere and any sensible advice would be welcome.
Ian0 -
[quote="digicammad" wrote:
[...] My spec is a Dual Core with 4gb RAM, running XP Home. It happily runs C1 v3, PS CS2 and Photomatix simultaneously, along with a browser and Outlook being open, but point it anywhere near C1 v4 and everything pretty much comes to a standstill until C1 has finished loading and displaying the folder structure. Point it at a different folder and everything grinds to a halt again while C1 builds the preview cache.
Need more details. Are you experienced with Task Manager? Best to do it this way.
Boot your computer and logon. Open Task Manager from the Task Bar (right click). Wait a few minutes while you look at the CPU Usage (below). It should drop to a few percent. Than start your CO4. View the CPU Usage and compare it to CO4 behavior. Same for opening a folder in CO4. This way you get an idea if it is the CPU utilization. Repeat it a few times if you like. You can select the Processes tab to see who is eating your CPU time. Or go to the Performance tab to see the graph and some numbers: Physical Memory (Total/Available) is interesting and Commit Charge (K) (Total).
Come on. Give us some numbers. Scare us 😄0
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