Media Pro 1.0.1. still not start!

Nicolaj Dudek

• July 22, 2011 09:42

Still after updating to Media Pro 1.0.1 Trial Mac version there is no sign of
launch. Same experiences as here:
viewtopic.php?f=43&t=10891

All tricks (deinstalling EM 2/ iView etc.) didn´t help.
Very strange and unusual for an application. Never had this before with any program. Interesting
that EM 2 is working without any problems even on OSXLion. For me a hint for a more
fundamental programming issue.

My equipment:
13" MacBook 2,1 (late 2006) / 2 GHz Intel Core 2 Duo / Mac OS X Lion 10.7 (11A511) / 3GB RAM

The problems have been experienced also with OSX Snow before upgrading to OSX Lion.

Any suggestions for help?

Thanks...

0

• 

  Gilles Ribaud

  • July 23, 2011 12:36

  Hi,
  It can mean that Media Pro encounters an environment (data) not okay. In other words, there is, may be, a data, and not a program or library, which is not okay or not as expected by MP1. Such data are found somewhere inside the Home directory quite always. Sorry, I know a little Macs, but never used MP1 on it, and do not have today a Mac here.
  Can you try to:
  - put away (in a safe place of course but not discoverable by MP1) your catalog(s) ?
  - put away all other data dirs made by MP1 in your home or... where are customer plugins for example, I don't know.
  - try to connect with another account if possible ?
  
  What about logs (Messages file or any other logs) ? They can tell you a lot of things.
  
  And did you log a case to support ?
  
  Best Regards,

  0

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