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Refresh proxies - what am I doing wrong?

Comments

7 comments

  • Drew Altdo
    Michael,
    If there are specific occurrences that cause the strange looking previews or files, create a support case so that we can determine the cause.
    In regard to generating new Proxie files, if this is absolutely necessary, the best way to do it is to;
    Quit the software
    Delete the Proxie (COP) files
    Restart Capture One

    The Proxie files will then be rebuilt correctly.
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  • Michael Ben-Gershon
    I found that it was not enough to delete the proxy files for the JPEGs. It was also necessary to remove the JPG files from the Settings50 folder. This is awkward to do as one has to be careful not to lose the CR2 files as well in the process or else all the carefully crafted adjustments made to the raws will get lost ...

    Could my problems be connected with having the files on a network server?
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  • Drew Altdo
    Michael,
    I think you should start a support case for clarification. As there are no JPEG files in the Settings50 folder, it is unclear what exactly you are moving.
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  • Michael Ben-Gershon
    I didn't mean actual JPEG files, but if my original folder has for example two files, BG2_6121.CR2 and BG2-6121.JPG, the Settings50 folder will have BG2_6121.CR2.cos and BG2-6121.JPG.cos in it. It is the .JPG.cos files which need to be deleted for the cache to be regenerated correctly.
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  • Drew Altdo
    Thos "COS" files are you settings files, not the Proxie Files. As such, they do not need to be deleted to regenerate the Proxies.
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  • Michael Ben-Gershon
    [quote="Drew " wrote:
    Thos "COS" files are you settings files, not the Proxie Files. As such, they do not need to be deleted to regenerate the Proxies.

    Maybe not, but if they are not forced to be regenerated they will display incorrectly if the original .JPG files are replaced with the newly generated ones.
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  • Drew Altdo
    Michael,
    Again, please create a support case for further clarification on the circumstances at hand.
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