Users: how to make Win XP x64 work with CO 3.7.8

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16 comments

  • Paul Steunebrink
    I have CO 3.7.8 Pro running flawlessly on XP x64 en Vista x64. So, what is your problem. Any details? Does installation fail, or starting the application or processing? It's your game...!

    [I did not test tethering]
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  • John4
    It works well, although you get a promt suggestting there;s a memory issue....as do some 32 bit programs...just click OK and proceed. Don't teather either...so don't know about that funcion
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  • NN172122UL
    I get the same error, however my system will abort after about 30 more secs.

    You can enter past the error and Capture One loads correctly, but as it starts to generate previews, it will do unexpected program end.

    I just entered a question to Phase one support however I guess based on this post, there is no fix.

    Not running Vista, XP 64 bit. Not tethered.

    Paul C
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  • NN172122UL
    BTW, you get the same error with 3.7.7 and 3.7.6 Pro

    Paul C
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  • Cuong1
    I run C1 on XP64 without problems. You can right click on C1 application icon, go into properties, compatibility. Then check mark "run this program in compability" and select "Windows XP" in the scroll down menu.

    The program will start with warning about memory shortage but it will work fine.
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  • Paul Steunebrink
    Funny, I never got a memory warning while running CO3.7.x on XP64, whether I use WinXP compatibility mode or not. Not relevant I think. Just curious why some get and others don't get that warning (Intel Pentium D 820 3.2GHz dual, 4 GB RAM).
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  • John4
    Paul, I get the memory message on COne start (XP 64, Intel quad core, 8 gigs ram) and also with an identical machine with Vista 64...but the program pegs all 4 cores when active and runs like a rented horse back to the barn...I agree that the message has little relevance.
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  • Gary Brown
    I just purchased a new HP Notebook with Vista Premire already installed. I wondered if Capture One Pro would work with Vista and of course it does not. Tried someone's work around during installation but, it still will not capture my images tethered. It would be nice to know when V-4.0 Pro will be released other than sometime in 2008! Since I use my notebook on remote shoots. I guess I will format the drive and install XP Pro. By the way I shoot Canon. ❓
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  • Mike Fizer
    I've changed the compatibility on 3.7.8 before installing on XPx64 and am still crashing around 30 seconds into loading previews on a folder containing 100+ CR2 files. Getting the memory warning to boot.

    Any other suggestions gentlemen? I really miss this program...


    Dell Intel Duo 2.66, 8 gigs RAM
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  • Rajib
    I have the same problem. It crashes about 30 seconds after start. Setting the compatibility mode doesn't help. I was trying to run it on a 8 core (2 x Quad core) Intel Xeon with 16GB of memory. Finally gave up and installed C1 LE 4. That worked but I waiting for the PRO version. I tried 3.7.6, 3.7.7 and 3.7.8 and all failed to work.

    I was successfully running C1 PRO 3.7.7 on a XP 64 in my old workstation. That was a 2 x dual core AMD Opetron with 8GB of memory.

    Will try again to make it work. Hopefully I will be successful. Will post if I am.

    Best regards,
    Rajib
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  • Roger12
    I dont know if it helps or matters, but the last time i installed C1 on x64 I first tried the compatibility setting after installing and that didnt work, although it had worked before. I reinstalled C1 and set the compatibility on the SetupPRO.exe file before installing, and that did the trick.

    roger
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  • Mike Fizer
    I'm wondering if the problem has anything to do with an external data drive? I have my working files on a Netcell RAID card connected to a 3 drive box. Netcell was (discontinued product) unique in that it didn't require any drivers; to the system it was just another IDE drive.

    I've removed and installed versions 3.7.7 & 3.7.8 several times, trying different variations of selecting the "Compatibility" to no avail. This including re-booting as part of the variations.

    I'm also having issues with COv.4 and a common error mentioned on the related forum. I'm wondering if this points to an incompatibility inherent in my particular system.

    Dell Duo Intel 2.66 8gb RAM XPx64
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  • NN172122UL
    After you did the reinstall, and changed the compatibility on setup.PRO file, do you still get the error message on memory when the program loads? I personally feel that until that is gone, the code will continue to be buggy even though you can enter past it. With that error it's still not reading all the available ram at program load.

    Capture 4.0 is buggy in different ways, but I found it more reliable that 3.7.8. I just have to process the images one by one.

    Paul C
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  • Doug311
    I don't know if this is any help, but here's my experience:

    With C1LE 3.77, Vista 64bit, Dual xeon E5420's, 16GB, normal drive for OS & programs, a dozen other drives in various configurations.

    Until 2 days ago everything was fine and I had C1LE running fine but I had to set the XP compatibility mode and also had to set C1 to perform processing on a single processor. When set to use multiple processors C1 would crash during batch conversion of more than one image at a time but worked otherwise. I did not have to run C1 in administrator mode but I did not set up multiple users and have disabled most of that type of security.

    Two days ago C1 put up the splash screen and then just stopped. Could not be canceled and the only way to regain the portion of screen under the splash screen was to kill the PC and start over. Most times the windows shut down options would not even work. Every time I started it the same thing happened. Turning off the XP compatibility option resulted in the memory error mentioned above but did not get the program working. Tried reinstalling twice but the same problem.

    I have not figured out what the problem is but frustrations with the new version of Capture one has got me interested in getting 3.x working again. Note that there were no updates to Vista between working and not (auto-update is off).

    Is version 3.77 the last update for C1LE? Has anyone tried something like VMWare to run C1 in an XP environment (if even possible)?

    I'm sure it's ultimately a Vista issue and would much rather go back to XP 64 or even server but that would cause other problems. Funny, I thought I'd have mostly hardware problems with Vista but so far it's been one software problem after another -- what a waste of time for absolutely no improvement.

    Doug
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  • Paul Steunebrink
    [quote="DMorgan" wrote:
    Is version 3.77 the last update for C1LE? Has anyone tried something like VMWare to run C1 in an XP environment (if even possible)?

    Doug,
    Yes, 3.7.7 is the last update for C1LE. And yes, you can run Capture One on a virtual machine with software like VMware. This runs fine, I do it all the time to test configurations (including Capture One). Color management (monitor calibration) in a VM is unclear to me. Maybe it just relies on the host computer for that.
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  • Doug311
    Thanks Paul.

    I have no idea what changed between 3.77 working and then failing but with all the other software problems with the Vista "upgrade" I doubt it's worth the effort to track down.

    You are right though in that color management could wreck the vmware idea. I guess I have to just get used to the new version and hope that image tagging gets added back in.

    Thanks
    Doug
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