Star Rating Vanishes

NN220238UL

• December 04, 2016 23:27

Hi all,

I shot tethered on my Macbook Pro. With creative director I selected all the images.
Now i want to start retouching at home, so I copied the whole folder into my Mac Pro.
When opening the session on my Mac Pro it slowly deletes all star rating we made on the Macbook Pro.

I know this has something to do with Meta Data but what can I do?

Can somebody please help me?

Thank you!

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  dale11833

  • December 05, 2016 22:46

  did you try copying the entire session, not just a single folder?

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  brianmerwin

  • December 08, 2016 18:17

  [quote="NN220238UL" wrote:
  
  When opening the session on my Mac Pro it slowly deletes all star rating we made on the Macbook Pro.
  

  
  
  C1 has had a problem with this exact thing for quite a while. It's partly related to disk permissions, and partly just bad behavior with Capture One, and I've figured out the flow necessary to mitigate it after a good bit of trial and error.
  
  

  
  
  • Make sure your session is being stored in one of the recommended locations (Phase recommends /Users/Shared for OSX) so that you minimize any disk permission issues.
  
  
  • Open the C1 Preferences window, click the "Image" tab and set the "Auto Sync Sidecar XMP" setting to None.
  
  
  • Shoot, and rate images as usual within Capture One
  
  
  • When you're done making ratings/selects, click the "Metadata" tool tab within C1
  
  
  • Select all of your images, then from the Metadata tool tab, click the three dots menu item, and then select "Sync Metadata".

  
  
  What's happening here is that you're setting C1 up so that it doesn't write sidecar files until you tell it to. It's a somewhat annoying extra step, but if you don't do it this way, C1 is constantly trying to update sidecar files which slows things down and can cause some serious issues during tethering, in addition to sometimes causing ratings to disappear if your disk permissions aren't PERFECT.
  
  The upshot is that once you've written the sidecar files, your ratings/keywords/color tags/etc are now visible in other DAM systems like Bridge/Lightroom etc.
  
  If you're not using anything other than Capture One for asset management and you don't need to write metadata to a sidecar file, then you can just skip the "sync metadata" step. The ratings/color tags etc will stay in tact within the Capture One session/catalog just fine for you and they won't disappear so long as the session/catalog directory structure stays in tact.

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