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PSD in Overlay not working/no supported.

Permanently deleted user
During a commercial shoot I used an overlay mask to frame my subjects, which worked well on the Mac.
Now that I'm using my windows PC to work on the files it does not accept the PSD file as an overlay.

The only possible file types that you can select from the Overlay menu are: BMP, JPG, GIF TIF TIFF PNG and EXIF - no PSD.
On OSX PSDs can be selected without any issue.


What's going on? Am I doing something wrong? I can't imagine that PSD suddently should not work any more in CaptureOne for Windows, it's the same version with all the latest updates.
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2 comments

Date Votes
  • WPNL
    Save the psd as png and you're set 😊
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  • Permanently deleted user
    Well here's the feedback I got from tech support (who were super fast by the way):

    This is per design. There is a slight misalignment between mac and windows that affects PSD and PDF files on the windows platform, which boils down to the .NET image loaders of the OS/Framework and what they natively support (and dont support).



    And yes, you're correct in theory you chould simply convert the PSD. In theory.

    However in this case I was working in a studio, tethered to a MacBook Pro that does not have Photoshop or any Adobe software installed because it's only a temporary solution.
    I got the layout from the agency art director as a PSD-file and since the User Guide seemed to suggest that PSD (and even PDF) are supported in both OSX and Windows and since it worked on OSX during the shoot, it looked like I wouldn't have to convert any files.

    However now that I had to export images with the Overlay from my Windows machine it didn't recognise the PSD file.

    The problem is that very often sensitive information/files are locked - and for good reason. You may deal with protected designs (logos especially) in high resolution which you wouldn't want people to have access to or be able to edit. In any case I would recommend people use TIFF as it's a widely accepted standard and works on both Mac and Windows equally well.
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