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Cannot get Canon T6i connected

NNN635593698832494545
I cannot get a Canon T6i connected to Capture One 11. It connected once and has not connected again. I know its not a problem with the cord because I can connect just fine with a Nikon D90 using the same cord. Read this article. The camera is not being picked up by the OS. The camera is a few months old. Any suggestions?

https://www.phaseone.com/Search/Article ... cleid=2172
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Date Votes
  • Benjamin Liddle
    If the camera is not being "picked up" by the OS (ie, not seen in System Profile > USB), then the Capture One application will certainly not see it. It is possible that the port on the camera has failed or that the camera is not properly configured for PTP USB communication.
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  • NNN635593698832494545
    [quote="ben_US" wrote:
    If the camera is not being "picked up" by the OS (ie, not seen in System Profile > USB), then the Capture One application will certainly not see it. It is possible that the port on the camera has failed or that the camera is not properly configured for PTP USB communication.



    Thanks. The student turned on the wifi option which disables everything else.
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