Unable to scan

Permanently deleted user

• August 11, 2014 15:26

I randomly seem to get unable to scan messages with new files imported into MP. They mostly have thumbnails and previews constructed. So, what does this mean?

I also find files randomly failing to be recognised as shot in portrait orientation. Again this is not fixed by rebuilding the files. Any solutions?

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  RobiWan

  • August 27, 2014 15:37

  Hi,
  
  Mac or Windows Version?
  If Mac then you can try to change the size of thumbnails to 1024.

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  Permanently deleted user

  • September 03, 2014 10:37

  i'm on a Mac. Thanks for the tip. I'll give it a go.

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