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Moved files to new hard disc, all files now "offline"

Christer Almqvist
I just ran out of space on my old external disc where I had all my picture files stored, so I transferred them to a new larger external disc. I have an Apple MacBook Pro and keep the RAW files for each "project" in a separate folder with normally no more that 200 RAWs in each folder. Each folder also contains the corresponding Capture One catalog.

All images from a catalog show up on my screen when I open a Capture One catalog from the new external disc - unfortunately the images now include the remark "Offline". It would appear that Capture One cannot find the RAW files although they are in the same folder as the catalog - but obviously the folder is in another location than before.

When I first checked if it would be possible to open a Capture One catalog from the new disc everything worked fine and the RAW files were found. I was therefore quite comfortable when I repartitioned the old disc to make more space available to my picture files. Then the "Offline" problem started.

I guess that before I had repartitioned the old disc, the RAW files on the old disc had been opened even though I used the catalog on the new disc when opening Capture One catalog. (Both discs were connected to the computer at the same time.)

Long story; short answer please: How can I get the Capture One catalog find the files in their new location? Thanks.
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Comments

15 comments

Date Votes
  • John Doe
    Right-click > Locate…
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  • Christer Almqvist
    Tks J.D. This works fine for individual RAW files.

    However it is a bit tedious if one wants to locate all the RAW files for one single Cap 1 catalog, especially as there are often a hundred of them for a single catalog. (The files for each catalog are all located in the same folder.) And I have scores of catalogs.

    Do you, or somebody else, know how to locate all the files in one catalog in one single and simple operation?

    I tried by activating/selecting all the RAW files in a catalog in the viewer using (cmd - caps). The problem is, that when more than one picture is selected, then "Right-click > Locate…" is not an available solution.
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  • Permanently deleted user
    Instead of right-clicking on a thumbnail, you right-click on the relevant folder(s) in the library, then -> Locate.
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  • H. Cremers
    Couldn't you right click on the root folder in your catalog and choose 'Locate'? This should then relocate the entire catalog at once.

    [i posted this when tenmangu81 posted as well]
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  • John Doe
    Indeed this is how I would do it (right-clicking on the root folder and "Locate..."). Have you tried it?
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  • Christer Almqvist
    Thanks to all three of you. Unfortunately your suggestions do not work when I try to implement them; "Locate" is greyed out.

    This is what I did: loaded ("opened") a Capture One catalog, clicked on the Library tool, right clicked on "All Images", found "Locate" on pop up menu, could not select "Locate" as it is greyed out.

    Further suggestions would be appreciated. Thanks.
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  • H. Cremers
    [quote="FirstName" wrote:
    Thanks to all three of you. Unfortunately your suggestions do not work when I try to implement them; "Locate" is greyed out.

    This is what I did: loaded ("opened") a Capture One catalog, clicked on the Library tool, right clicked on "All Images", found "Locate" on pop up menu, could not select "Locate" as it is greyed out.

    Further suggestions would be appreciated. Thanks.



    All images is an album, of course 'Locate' is greyed out. You need to be right clicking on the root folder of your catalog (a little lower in the left hand bar, called 'Folders').
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  • Wesley
    Was this not covered when you did the certification course? 😐
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  • Christer Almqvist
    [quote="Wesley" wrote:
    Was this not covered when you did the certification course? 😐


    😉

    I have no clue as to why, how and when this Certification was awarded to me; I do not even know what it means. Also, I do not know how to delete it. I have other more urgent problems, more later, watch this space.
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  • Rakesh3
    I'm running into this also... locate is greyed out everywhere that I can find it except on individual files, and the software's not smart enough to scan the folder to find other offline files... definitely a bug.
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  • Xavier Carreras
    I once had a similar problem when I moved all my files to a new external HD and the solution was to name that new HD with exactly the same name as the old one. Then the C1pro catalog thought it was the same disk and "voilà" the offline thing gone away.
    But, in my case "locate" was not grayed out.

    Hope this helps
    Xavi Carreras
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  • Drugstore
    Renaming the drive is not really a solution.

    I have a similiar problem. Working with LR and CO9 in parallel. Ingesting with PM on a MacBook Pro and then importing with LR. Images stay in the same folder when importing to LR. In some cases I work with CO9 on the MacBook on some of the images. The raw files are still in the same folder (only one set of raw files, but one LR catalog and one CO9 catalog).

    When ready I export from LR as a catalog (where I even can add more than one folder in opposite to CO9!). Same with CO9.

    Then I import the LR catalog on my iMac to external RAID system into the existing structure where I could work again on some images. No problem as LR asks me where to import the images and that's it. Everything works perfect. And I have only one LR catalog with > 200.000 images without any problems.

    Importing the CO9 catalog provides the same problems as already described in this thread here. I need to connect the CO9 catalog to the images on a different drive and folder. But no chance here with CO9. Workflow with CO9 is just a nightmare.

    Any other solution or is it a bug.
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  • Rakesh3
    It seems like a bug, that's been in there for quite a while.
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  • Bill Courington
    Capture One's behavior with referenced files moved between computers (or disks) is very frustrating. On a trip, I created a catalog containing one project and in that project two albums, one for Eastbound, one for Westbound. Back at home, I copied the catalog and the corresponding image folders (one folder for each album) to my home computer. I expected an Offline condition and got it.

    I right clicked on one album, selected Locate, and specified the new location. Worked fine, all images online.

    I right clicked on the other album, and Locate was grayed out and all images were Offline. If I select an image in the album, right click, and Locate, that works. But I don't want to do that 76 times. If I select multiple images in the album, Locate is grayed out.

    There has to be a better, more consistent way to Locate all the images in an album when they all "live" in the same operating system folder.

    I've had similar problems before, and am strongly tempted to use managed images, though that seems like a workaround, not a solution.

    Bill
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  • CAPTURE NIKON DPRO1
    i am frustrating when using C1 in Catalog mod .
    because when you change the paths of your Images folder inside c1 catalog you will get
    bunch of images information still stored inside DB and showing in the browse.
    there is no way i found in c1 for a automatic function to regenerate the thumbnail previews and clean the DB ,
    thats way i am now still using C1 in session Mod to have moor control for moving images around 💡

    another problem that i found is the Double image Import data to Catalog or session, this is really frustrating, there is no
    way in c1 find me Double Images bay using such filter or intelligent album function.
    i hoop Phase one do something for it. or some one could help.
    thanks.
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