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C1 crashes: Out of memory

Ben Huggler
Please Help!!!
Always when I use the Keystone Correction or some Lens Correction tools the software crashes and the window: "Out of memory, please restart the application." appears several times. I've got a 2 x 3 GHz Quad-Core with 12 GB 667 MHz Ram.
I already un- and reinstalled the program. I already turned off the open CL.
Thanks for Help.
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Comments

4 comments

Date Votes
  • Keith Reeder
    If none of the other 779 posts that come up from a search on "out of memory" help you, you really need to raise a support case.
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  • Paul Steunebrink
    [quote="NN99869UL" wrote:
    Please Help!!!
    Always when I use the Keystone Correction or some Lens Correction tools the software crashes and the window: "Out of memory, please restart the application." appears several times. I've got a 2 x 3 GHz Quad-Core with 12 GB 667 MHz Ram.
    I already un- and reinstalled the program. I already turned off the open CL.
    Thanks for Help.

    Are you on version 6.1.1? If not, please do an update first and let us known the result.
    Next, when troubleshooting, do not start other software while running CO6; see if that helps.
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  • Ben Huggler
    Paul,
    I'm with 6.1.1. and I'm not running other software during the same time. With my Laptop (2.66 GHz Intel Core 2 Duo with 8 GB Ram) I'don't have any problems.
    What I found out is, that turning C1 off and restart from time to time helps.

    Maybe it's the problem you mentioned in the topic: "v.6.1.1 completely unusable"

    ..... I noticed earlier as well that in particular the more powerful Mac, typically Mac Pro with 8 - 12 GB RAM and maybe more, CO6 has stability issues..........

    Thanks,
    Ben
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  • Paul Steunebrink
    Ben,
    I was thinking about that same observation you just quoted. Have you been able to perform some maintenance tasks which, I believe, are discussed in that same thread. In particular I think of Repair Permissions (Disk Utility) and disk rebuild (several tools can do that).

    If your Mac Pro's 12 GB is made of 6x 2 GB (not 3x 4 GB) you could consider for the sake of testing to remove 3x 2 GB, and running it as a 6 GB machine and see whether this makes any difference.
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