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7D RAW + Capture One Pro 5.1 whitebalance problem

mushahaka
I went ahead and download the trial for Capture One Pro but to my dismay every single photo white balance is way off… an example below…

Canon EOS 7D Raw Files...
Capture One Pro 5.1…the yellowish cast is bad!!!
http://farm5.static.flickr.com/4070/4422589544_2a163118b4.jpg

Canon's Digital Photo Professional 3.8...the white balance is spot on...
http://farm5.static.flickr.com/4007/4422590978_935e472da5.jpg

I have to manually adjust the white balance in Capture One to correct the white balance for each and every single raw file from my 7D...any idea what's going on?
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Comments

23 comments

Date Votes
  • Drew Altdo
    Support Case with a RAW file please.
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  • mushahaka
    [quote="Drew " wrote:
    Support Case with a RAW file please.

    OK...but since raw files are big I will post it here once I've completed my upload. Thanks for the quick reply!
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  • mushahaka
    here' s the raw file with the same problem...
    http://dl.dropbox.com/u/5261327/IMG_3279.CR2

    please post here if you have a problem downloading the file...

    Capture One Pro 5.1...
    http://farm5.static.flickr.com/4067/4423046662_e8c4b6ed70.jpg

    Canon's Digital Photo Professional 3.8...
    http://farm3.static.flickr.com/2755/4423047702_3c03e06f17.jpg

    Thanks!
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  • Keith Reeder
    I'm looking at the CR2 in my Win XP version of C15 and the opening WB is visually somewhere between the examples posted - 3324 Kelvin according to C15.
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  • mushahaka
    [quote="Keith Reeder" wrote:
    I'm looking at the CR2 in my Win XP version of C15 and the opening WB is visually somewhere between the examples posted - 3324 Kelvin according to C15.


    sorry I'm new to this raw processing thing so I coun't quite catch what you mean...so did you get the yellow tint???
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  • Keith Reeder
    Yep, it's definitely on the yellow side - but not quite as bad as your example seems to be.
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  • mushahaka
    [quote="Keith Reeder" wrote:
    Yep, it's definitely on the yellow side - but not quite as bad as your example seems to be.


    I see...well hope the phaseone support guys figure it out soon. thanks for your input...
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  • LadyRainbows
    It isn't as bad as the examples you posted. I noticed when I opened the file the WB was "Auto" rather than "Shot", weird.
    I also swithed to 1D MK3 ICC profile and it looks almost identical to the DPP version.
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  • mushahaka
    [quote="NN143042UL" wrote:
    It isn't as bad as the examples you posted. I noticed when I opened the file the WB was "Auto" rather than "Shot", weird.
    I also swithed to 1D MK3 ICC profile and it looks almost identical to the DPP version.


    I think I set my in camera WB to auto...does that have an effect cause the DPP was quite accurate in regards to white balances....

    I try switch mine 1D MK3 ICC still look the same...
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  • LadyRainbows
    Here is what i am getting:
    http://evisionphotos.smugmug.com/photos/807174741_VC2yH-M.jpg


    and MK3 profile

    http://evisionphotos.smugmug.com/photos/807174322_F4xXg-M.jpg
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  • deejjjaaaa
    [quote="Keith Reeder" wrote:
    I'm looking at the CR2 in my Win XP version of C15 and the opening WB is visually somewhere between the examples posted - 3324 Kelvin according to C15.

    just as an example : SilkyPix reports "camera settings" = 3325/1 and "auto" = 2832/2... C1 thinks that "auto" = "shot"... trying to pick the WB manually using white letters gives similar results in both C1 and SilkyPix...
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  • Drew Altdo
    Mushahaka,
    Please create a support case as we need some more information to determine why your results are more severe than what the normal operation is.
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  • mushahaka
    [quote="Drew " wrote:
    Mushahaka,
    Please create a support case as we need some more information to determine why your results are more severe than what the normal operation is.


    That is a bit too much hassle for me...I hope future version will resolve the issue...thanks for your time anyway...
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  • Drew Altdo
    Sorry you find it to be a hassle, if you have questions in the future and want to have a direct conversation with Phase One I hope you'll reconsider.
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  • deejjjaaaa
    [quote="Drew " wrote:
    Sorry you find it to be a hassle, if you have questions in the future and want to have a direct conversation with Phase One I hope you'll reconsider.

    Drew why C1 calculates "auto" WB exactly as "shot" in that case ?
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  • Drew Altdo
    Deejjjaaaa,
    Hard to say, need some details in a support case to know more.
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  • deejjjaaaa
    what I mean is that "mode" drop down list has 2 presets for Canon raw files "shot" and "auto" (it does not have "auto" preset for example for Pentax raw files) and values for those 2 presets are the same... I was mistaken by thinking that selecting "auto" from the drop down list will act like clicking "A" button in a toolbar to calculate the WB automatically... so what is the point to have 2 identical presets for Canon raws ? just curious.
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  • Keith Reeder
    I've long wondered this about the "Auto" and "Shot" WB presets too - for me they've never, ever varied from each other at all, not even once: "Auto" WB is invariably identical to "Shot" WB.

    It's not a problem, but it is odd - and it's different to the behaviour you see when using the same two options in... well, everything, really.
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  • Permanently deleted user
    I always assumed for these pull down WB menus that 'shot' matched whatever internal setting the camera was set to for the WB.

    So if the camera was set to Auto WB then shot=auto, if camera was set to Daylight WB, the shot=daylight, etc. The other menu options let you select a WB other that shot.

    At least that is how it worked for the three Canon cameras I've used with CO.
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  • Keith Reeder
    Hi Alex,

    in other software (RAW converters and image editors like Photoshop and PaintShop Pro), "Auto" WB is usually the software's best-guess attempt at proper WB.

    If the camera happens to be set to Auto WB, the software still calls that "Shot" WB, and provides a (generally) different result if Auto WB is selected - Auto WB in the camera is still Shot WB to the software.
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  • Permanently deleted user
    CO has it's own AutoWB function, that is external to the camera and should be and is separately selected - not part of the pull down menu of internal camera options. I like having both options of camera and CO auto to compare and use as starting points if there is no clear grey in the photo. For example if camera is set to Daylight WB I can either use pull down menu camera auto or CO auto function. If the the pull down WB menu used CO auto WB function for Auto I would loose the ability to select camera Auto WB unless I always shot with camera set to auto WB.

    Alex
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  • deejjjaaaa
    [quote="Alex1" wrote:
    I always assumed for these pull down WB menus that 'shot' matched whatever internal setting the camera was set to for the WB.

    So if the camera was set to Auto WB then shot=auto, if camera was set to Daylight WB, the shot=daylight, etc. The other menu options let you select a WB other that shot.

    At least that is how it worked for the three Canon cameras I've used with CO.


    Pentax raw files do not have "auto" preset in the same drop down list in C1... while the cameras of course have "auto" WB and all other typical WB settings
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  • Permanently deleted user
    [quote="deejjjaaaa" wrote:
    [quote="Alex1" wrote:

    At least that is how it worked for the three Canon cameras I've used with CO.


    Pentax raw files do not have "auto" preset in the same drop down list in C1... while the cameras of course have "auto" WB and all other typical WB settings

    Perhaps, just a possible guess, Pentax does not record and/or communicate the AutoWB settings in a way that can be read from the RAW file? Is this available when using the Pentax supplied RAW developing software?
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