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Missing input on mask drawing with Wacom tablet

eseldorm
Hello,

I am facing missing Wacom tablet (Intuos 3) input when brushing in on a layer.

Example :

  • Create a new layer

  • Display the mask (M)

  • Take the pen, draw with the pen side

  • The first (might -- lets say it does here) draw works

  • Lift the pen

  • Draw again

  • The second draw is not on the mask


    • Note that this happen randomly and that there could be a few successes followed by a few failures.

    This was working perfectly fine with C1 11.0.0.282 and is not anymore with 11.1.1.10
    Has anybody experienced that?

    On a side not, on 11.0.0.282, I already had kind of a similar issue where the pen input wouldn't take the pressure into account, therefore drawing the thinest line possible.

    I am running OS X 10.11.6 with Wacom drivers 6.3.15-2 (the latest available for this tablet afaik)

    I thought it was caused by the auto-mask. However this happens every time.
    Basically, there is a fixed delay between the end of the draw and the next input.

    Has something changed between C1 11.0 and C1 11.1?
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    Comments

    5 comments

    Date Votes
    • Timothy Trim
      There were mask issues in general in the current version that I logged with P1 and they were acknowledged as a bug and due to be fixed. Maybe sign up as a beta tester and try that latest beta. Otherwise wait for 11.2 where I hope they should be fixed.

      These issues were not exactly as you report but similar.
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    • eseldorm
      Thanks for letting me know about the known issues.
      I tried 11.2 beta (I'm a registered user) and it is on par with 11.1
      While 11.0 isn't perfect, it still performs somewhat better than 11.1/11.2
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    • eseldorm
      A couple of weeks ago I opened a ticket and they asked me to show how my input is not take into account in C1.
      What do you suggest to capture that?

      I mean, when I will tap on the tablet, if C1 is not displaying anything, how can I show I made an input?
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    • Permanently deleted user
      Hi, I'm running the newest Version of COP11 (11.2.1) and using a Wacom Intuos4 and have the same problem to draw a mask. After shotdown and restart COP it works for a short time.

      Edit: Drawing with the mouse w/o the Wacom is also not possible.
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    • Permanently deleted user
      [quote="eseldorm" wrote:
      A couple of weeks ago I opened a ticket and they asked me to show how my input is not take into account in C1.
      What do you suggest to capture that?

      I mean, when I will tap on the tablet, if C1 is not displaying anything, how can I show I made an input?


      During beta testing I was asked to provide screen recordings, which is pretty easy to do with a Mac (if you don't know how, easiest thing is to do a web search).

      I'm still finding issues in the current version, have sent reports to Support, and am hopeful that C1 12 will fix them. Otherwise I don't know what I'll do when I need to upgrade from 11.1 (since I'm using dual monitors, I need to stay with 11.1 because of "design decisions" made in later versions).
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