Unable to use any image processing tools

James101

• March 21, 2008 17:25

Hi,

I bought a new PC with Vista and downloaded Capture One 4.x. I verified that the software has been registered correctly, however, nothing works. I tried deleting the software and did another download and install with the same problem. Does anyone have any idea what the problem is?

Regards,
Jim

0

• 

  John7

  • March 21, 2008 18:34

  The tools will only work on raw files, jpg files can be viewed only. I assume you are working with raw files from a supported camera? A little more information might be helpful.

  0
• 

  James101

  • March 21, 2008 19:22

  Hi JBEhde,
  
  You were right on about my problem. I was playing with Adobe's Lightroom and saved a few JPEG images into a folder with RAW images and that's what I was loading into Capture One.
  
  One of those dumb thing you do. I bought a new PC with Vista and assumed that the problem was either with Vista or the 4.x version of Capture One.
  
  Thanks for your help.
  
  Regards,
  Jim

  0

Post is closed for comments.