v. 4.5.1 Imagecoreproccess has encountered an error...

Jim3

• November 17, 2008 22:51

I get this error message every time I try to process an image. I tried the clean up app provided by Phase One, deleted every Capture One or Phase One directory I can find, other than the application directory... Still no joy. I see a similar problem in another thread involving cropping, but with no apparent resolution. Anybody have an answer to this??? I had this problem when I first downloaded the upgrade a couple weeks ago and went back to v. 4.1, hoping the problem would be resolved. Just downloaded the latest version and no improvement. Back to 4.1? ☹️

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  Paul Steunebrink

  • November 18, 2008 10:16

  Hi Jim,
  Just for background information, what Windows version are you running?
  I can come up with two potential causes which you my not have checked yet. One is the monitor profile. A corrupt profile or version 4 profile might cause CO4 to malfunction.
  Another topic to check is your MS Framework .NET installation. Sometimes a .NET component get corrupted which negatively affects CO4. You could either reinstall .NET 2.0 sp1 and 3.0 or install 3.5, which works fine on my systems. You can download these components from the Microsoft download pages.
  Hope this helps.

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  Jim3

  • November 18, 2008 21:41

  Thanks, Paul. Changing my calibrated monitor profile is not an option and I really don't want to open the .net can of worms. I've submitted a support request to Phase One. I'm using v. 4.5 with no problem, so shouldn't be missing too much by not using v. 4.5.1. I'll just wait for .2 or whatever comes next...

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