Can't pass RAW files from photo mechanic to C1 8
Hi,
I have been using Capture One 7 with Photomechanic 5(PM) and in the past I could select the captioned raw files in PM and hit edit and the selected images would open up in the import window on Capture One 7.
I can still do the same thing with Lightroom 5.
I changed the default raw processor for RAW files in PM5 to Capture One 8 as well setting NEF & .RW2 to transfer to C18.
However, it doesn't work anymore.
This is a deal breaker because the only way I can open the selected images is to have two windows open(PM & C18) on my 13" laptop and drag the selected files from PM to C1 window. I can't even drag the images from PM to the C1 icon in the dock which is another way you can transfer from PM to C1.
Anyone know a fix.
I have been using Capture One 7 with Photomechanic 5(PM) and in the past I could select the captioned raw files in PM and hit edit and the selected images would open up in the import window on Capture One 7.
I can still do the same thing with Lightroom 5.
I changed the default raw processor for RAW files in PM5 to Capture One 8 as well setting NEF & .RW2 to transfer to C18.
However, it doesn't work anymore.
This is a deal breaker because the only way I can open the selected images is to have two windows open(PM & C18) on my 13" laptop and drag the selected files from PM to C1 window. I can't even drag the images from PM to the C1 icon in the dock which is another way you can transfer from PM to C1.
Anyone know a fix.
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Fix?
I'd like to know how you got it working with CO7.
I also use a different catalogue (not PM) but had trouble getting them to play nicely. I wonder if now that Media Pro appears to be fully integrated if that got left out.0 -
Photomechanic opens up selected files using whatever app you want: aperture, lightroom, c1. just select what you want. you can also drag images to capture one window and that works. but it is not as convenient. heck, c1 8 is so buggy i have to hit "quit capture one" because it opens up the catalog window when i try to shutdown my mac(10.9.4).
C1 Pro 8 and 7 on my mac made it act like windows with 72 viruses: buggy as hell.
i now have to manually close capture one 8 before shutting down.
And the want $299 for it? LOL.
While Lightroom is not as good in image quality it is rock solid on my mac and other macs in our company. I am afraid to update capture one because each one introduces new bugs. I regret upgrading to 7.2.3 but it supported GH4. The downside: it crashes if you import files.0 -
Not sure how an action in PhotoMechanic not working is the fault of Capture One, but if you want to create a support case and provide specifics we'll take a look.
It has to be said that I'm not really a fan of the attitude in your posts, we're here to help and happy to give everyone the same opportunity but it seems all of your posts mention how terrible our software is and to date I see no efforts to contact support to help us help you.0 -
Drew,
It seems that whenever there is an issue with Capture One the support team always blames Mac OS X, another app, the user's bad install, some conflict in the user's system....anything but perhaps a Capture One bug which there have been many documented such as Capture One 8, instead of closing, opens up the catalog window seletion when I try to shutdown the machine.
It is not a fault of PM as I have been able to pass files from it for years. This works on Capture 1 7.2.3. It works in Aperture, Lightroom and many bug free programs.
I have contacted support on other occasions and they have not solved my issues.
I hope you don't think Joey L has a bad attitude/install of OS X because he commented on how your software crashes during his CreativeLive session.
Your software is expensive and should be have less bugs at the price. I have dozens of apps on my system and none (even the $2-10) constantly crash like Capture One.[quote="Drew" wrote:
Not sure how an action in PhotoMechanic not working is the fault of Capture One, but if you want to create a support case and provide specifics we'll take a look.
It has to be said that I'm not really a fan of the attitude in your posts, we're here to help and happy to give everyone the same opportunity but it seems all of your posts mention how terrible our software is and to date I see no efforts to contact support to help us help you.0 -
I don't think we blame anyone, we simply explain where the conflict lies. Software conflicts are simple equations, A+B =C. I can't say that these are anybody's fault per say but there is certainly a cause and certainly a solution.
If there is a bug in the software, we of course note it and fix it. If there is a change in the OS (which is out of our control) we of course point that out and either petition the manufacture for a fix or find a workaround. If there is a conflict of compatibility with another software, we of course take note and offer any possible workaround available.
Capture One is certainly not cheap, but the price of our software does not place the responsibility of accommodating other shortcomings on us.
As noted, if you want us to have a look we are happy to do so. And when we do, we will be happy to explain what is happening. Perhaps it will result in an answer that accommodates you but there is certainly the chance that the cause is simply out of our hands. We won't know until we have a file in a support case and can begin to have a look.
Until then, there is no reason to suspect the root of the issue and it's worth mentioning that perhaps you should contact PhotoMechanics as well given the nature of the issue… they're good people and if something seems amiss they can always contact us to discuss it (or vis versa).0 -
This is your first response to another users question: "This would suggest there is something wrong on your system."
Any issues are never Phase 1's fault.
Your reply pretty much sums up Phase 1's "attitude".
I have spoken and emailed Photomechanic in the past as I have used their software about 12 years. When presented with an issue they don't blame the user or his/her machine as a knee jerk reaction. I can't remember the last time their product crashed or activated itself during a shutdown or crashes like 7.2.3 when you hover over the previews. Their code is stable and solid. And it plays well with all the other image applications I have. Superb bargain for its intended usage.
C1's online reps could learn a lot from Apple customer service.[quote="Drew" wrote:
I don't think we blame anyone, we simply explain where the conflict lies. Software conflicts are simple equations, A+B =C. I can't say that these are anybodies fault per say but there is certainly a cause and certainly a solution.
If there is a bug in the software, we of course note it and fix it. If there is a change in the OS (which is out of our control) we of course point that out and either petition the manufacture for a fix or find a workaround. If there is a conflict of compatibility with another software, we of course take note and offer any possible workaround available.
Capture One is certainly not cheap, but the price of our software does not place the responsibility of accommodating other shortcomings on us.
As noted, if you want us to have a look we are happy to do so. And when we do, we will be happy to explain what is happening. Perhaps it will result in an answer that accommodates you but there is certainly the chance that the cause is simply out of our hands. We won't know until we have a file in a support case and can begin to have a look.
Until then, there is no reason to suspect the root of the issue and it's worth mentioning that perhaps you should contact PhotoMechanics as well given the nature of the issue… they're good people and if something seems amiss they can always contact us to discuss it (or vis versa).0 -
Joey L. must have a bad attitude as he constantly makes jokes about Capture One crashing on his Creativelive show as well as on twitter recently:
â€@joeyldotcom: "@strobist @cowjuice It crashes more than Capture One, so I am upgrading servers right now... 😊" July 20140 -
[quote="NNN635003982619074238" wrote:
Any issues are never Phase 1's fault
Well that's simply not the case. We make mistakes like any other company... but again, how are we to determine the cause if you don't create a support case and provide us details?
I'm still having trouble finding any single support case in our system from your account.
So again, you can continue to maintain your stance on the Forum or you can be proactive about finding a solution and create a support case. You've got nothing to lose here. 😄 😄[quote="NNN635003982619074238" wrote:
This is your first response to another users question: "This would suggest there is something wrong on your system."
And, not knowing which specific post you are referencing, that may be 100% true. The error may very well suggest that there is something wrong with the users system. Seeing as we handle hundreds of cases I think we have a pretty good idea of where common issues stem and how to fix them... that's why we have a support system, to help users identify and remedy errors or to identify and remedy our own as they apply to a specific workflow.
Again, I welcome you to create a support case and do something about the conflicts you are experiencing.0 -
[quote="NNN635003982619074238" wrote:
Joey L. must have a bad attitude...
Not at all, he's actually a very understanding and talented photographer. And when he has conflicts, there is a support case that follows the issue 😉0 -
Hi,
works as it should on iMac late 2009, Mavericks and up-to-date PM and C1 ... no problems here.0 -
[quote="Wolfgang821" wrote:
Hi,
works as it should on iMac late 2009, Mavericks and up-to-date PM and C1 ... no problems here.
Well that's good news... I hope we can get to the bottom of the OP's conflict in a support case.0 -
Great, Wolfgang821, you must have a golden install of Mavericks and earlie since you routinely post about no conflicts on several threads:
"no problems here on iMac 27'' (late 2009), 16 GB RAM ..."
"Re: Is ANYONE having success with C1 v7?
I don't have any of the problems you are writing here (iMac 27" late 2009, 16GB RAM, MacOS X 10.8.2), even OpenGL is used without any problems."
I am having the same issue on home computer and laptop. Just tried it on a colleague's computer running Mavericks and latest build of PM and no luck. Can you post a screencast of your success using PM to pass selected images to C1-8?[quote="Wolfgang821" wrote:
Hi,
works as it should on iMac late 2009, Mavericks and up-to-date PM and C1 ... no problems here.0 -
[quote="Wolfgang821" wrote:
Hi,
works as it should on iMac late 2009, Mavericks and up-to-date PM and C1 ... no problems here.
I too have no problems passing RAW files (NEF and RAF) from the latest release of PhotoMechanic, to the latest Capture One Pro, on the latest OS X. Using Sessions.
However, if the RAW file being passed is in the same folder as was previously open in COP then the passed file will not be automatically displayed. But the correct folder is open. This happens if COP was closed or running at the time of the pass from PM.
Regards0 -
Using Capture One v. 8 and Photomechanic 5 (build 15451) and catalogues on a Macbook 15" retina I have no problems with PM handing off the file to be edited in C1. In fact it is kind of clever in that selecting one or several photos from PM; C1 will show the import dialog with the one or more photos - they don't even have to be contiguous in PM. Works great! Oh ... OSX 10.9.5.
I have not tried sessions as I don't plan to use them.0 -
I have latest build of PM(15800). I am aware that previously opened files passed from PM to C1 are not displayed but this is with files that have never been passed from PM to C1.
I will try sessions. I tried new catalog but no go.
No problem with Lightroom 5, Aperture or Photoshop.[quote="petharnz" wrote:
[quote="Wolfgang821" wrote:
Hi,
works as it should on iMac late 2009, Mavericks and up-to-date PM and C1 ... no problems here.
I too have no problems passing RAW files (NEF and RAF) from the latest release of PhotoMechanic, to the latest Capture One Pro, on the latest OS X. Using Sessions.
However, if the RAW file being passed is in the same folder as was previously open in COP then the passed file will not be automatically displayed. But the correct folder is open. This happens if COP was closed or running at the time of the pass from PM.
Regards0 -
Dumb question ... sorry, but have you gone into PM's preferences, to "Launching" and assigned C1 to be the default app? Both command-e as well as right clicking on the photo and selecting edit, or edit with, from the drop down menu, work for me.
Strange that it should work for some and not others. 👿0 -
I took the opportunity to briefly try and test this Photo Mechanic 5 (PM5) to Capture One Pro 7 and 8 (COP7 or 8).
I configured in PM5 > Preferences > Launching > Default app for photo/movie editing to COP7 and 8 respectively. This way I have them in the thumbnail action menu.
I made COP7 and 8 open with a session. Asking PM5 to edit a thumbnail in either application made COP7 and 8 start and open the session with the focus on the selected image.
Next, I did the same for catalog, making COP7 and 8 opening a catalog on startup. In both cases COP7 and 8 started with the catalog and opened the import dialog with the thumbnail I selected in PM5.
So this brief test did not show any difference between COP7 and 8. Maybe I missed something, I like to hear it.
OS X 10.9.5 and latest releases of CO7 and 8.0 -
Thanks for testing, Paul. You are very proactive and helpful compared to that Drew guy who is quick to blame the user and his/her machine right off the bat.
I am not sure why Cap 8 is not working with PM. I am going to make a fresh install of Mavericks and install cap 8 and PM for testing. I have never had this issue with PM being incompatible with Lightroom, Aperture, or Cap 7.
I have PM5 set to open RAWs with Cap 8.0 -
[quote="NNN635003982619074238" wrote:
hanks for testing, Paul. You are very proactive and helpful compared to that Drew guy who is quick to blame the user and his/her machine right off the bat.
It's posts like this that cause us to reevaluate our role on the User to User forum.
I do believe, if you look back through these posts, I have frequently invited you to create a support case and look into this one on one with support and never once placed blame on anything as the issue you are having remains undefined.
I think it's strange that you would go to the trouble of reinstalling your OS when you've never taken steps to work with support who could very well identify the issue and find you a solution. You've been defensive of my suggestions and feedback throughout this thread, yet are now taking steps to reinstall your system as appose to investigating the issue which would be beneficial for all parties involved to understand the issue and hopefully share the solution with the community.
Once again, if you'd like to get to the bottom of the difficulty you are having, the support team is always available.0 -
To reiterate: i have contacted support in the past and they put the user through a protracted email exchange before saying it is my machine etc. This is not the first bug I have encountered. Sadly, it is not the last as Capture 1 8 can't even shut down properly.
The company can't even get a download link to work(re: 7.2.4) for 10+ hours since posting it. I downloaded the Win version so I know my machine doesn't need to be reinstalled and is working.
I have $2-10 programs that do not crash all the time. Blaming the users machine will not fix your code.[quote="Drew" wrote:
[quote="NNN635003982619074238" wrote:
hanks for testing, Paul. You are very proactive and helpful compared to that Drew guy who is quick to blame the user and his/her machine right off the bat.
It's posts like this that cause us to reevaluate our role on the User to User forum.
I do believe, if you look back through these posts, I have frequently invited you to create a support case and look into this one on one with support and never once placed blame on anything as the issue you are having remains undefined.
I think it's strange that you would go to the trouble of reinstalling your OS when you've never taken steps to work with support who could very well identify the issue and find you a solution. You've been defensive of my suggestions and feedback throughout this thread, yet are now taking steps to reinstall your system as appose to investigating the issue which would be beneficial for all parties involved to understand the issue and hopefully share the solution with the community.
Once again, if you'd like to get to the bottom of the difficulty you are having, the support team is always available.0 -
Yes, you have contacted support in the last, like me. Most of my problems could be solved. And now? As long, as you don't send the bug report/support request, how should they solve your issue? By telepathy?
But your constantly insulting seems to me, you won't solved your problem, because you can't whining anymore?
The downloadlink working for me without a problem, even with a slow internet-connection.0 -
P1 reps have confirmed on this forum there was an issue with the download link so please do not try to rewrite history. The download link was not working for most of the day and was fixed the next day.
I'm glad most of your issues were solved. I have been unsuccessful with contacting support in the past and this is why I am using the forums.
There were serious bugs that made 7.2.3 unusable. Another user stated it was linked to hovering your mouse over previews before they were fully generated. 7.2.3 also crashed when I deleted folders. These two issues were corrected in 7.2.4 without P1 admitting the bugs existed and saying that 99% of users did not have the issue.
Using your logic: Apple should not fix the ios 8 icloud bug after a couple of users lost all their iCloud drive data after hitting the “Reset all Settings†option since only a fraction of a percent of users experienced data loss (option is designed to restore your phone options to factory default, also appears to erase all iWork data in the iCloud Drive and on icloud.com. This happens despite the feature’s insistence that “no data or media will be deleted.)
I am glad users on this forum are bringing attention and possible workarounds to some of the issues that p1 support does not acknowledge as existing.
[quote="Wolfram32" wrote:
Yes, you have contacted support in the last, like me. Most of my problems could be solved. And now? As long, as you don't send the bug report/support request, how should they solve your issue? By telepathy?
But your constantly insulting seems to me, you won't solved your problem, because you can't whining anymore?
The downloadlink working for me without a problem, even with a slow internet-connection.0 -
[quote="petharnz" wrote:
However, if the RAW file being passed is in the same folder as was previously open in COP then the passed file will not be automatically displayed. But the correct folder is open. This happens if COP was closed or running at the time of the pass from PM.
Is this by design, or is it a bug? I cannot see why this would be useful behaviour.
Cheers,0
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