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Just downloaded; can't actually do image edits. Help!

NN26882
Hi everyone,

I just downloaded Capture One with the intention of testing the program. While I can view image files, I can't actually edit them. Instead of numerical values, there's "--" for each of the edit options: http://xs234.xs.to/xs234/08505/help429.jpg (a screen shot)

I'd really appreciate any insight into this problem. It's probably something really obvious, but I can't figure it out...
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Comments

8 comments

Date Votes
  • SteveCase
    What camera RAW file are you trying to edit.
    The program only works on supported camera RAW files. ( Can't edit jpeg's )

    Steve
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  • Paul Steunebrink
    This can have several causes, and besides a not supported raw format, most common cause is that users sometimes accidently try to edit JPEG or TIFF files. Not supported, raw only.

    I was not able to open the link in the OP's posting.
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  • Mr12
    I have the same problem!
    Please give a solution, or i give other rawconverters a try....
    BTW, i did NOT open a jpg or tiff, but a real raw file!
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  • Henry1
    [quote="Mr" wrote:
    I have the same problem!
    Please give a solution, or i give other rawconverters a try....
    BTW, i did NOT open a jpg or tiff, but a real raw file!


    sounds like a threat
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  • Mr12
    [quote="Henry" wrote:
    [quote="Mr" wrote:
    I have the same problem!
    Please give a solution, or i give other rawconverters a try....
    BTW, i did NOT open a jpg or tiff, but a real raw file!


    sounds like a threat


    It is
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  • Henry1
    [quote="Mr" wrote:
    [quote="Henry" wrote:
    [quote="Mr" wrote:
    I have the same problem!
    Please give a solution, or i give other rawconverters a try....
    BTW, i did NOT open a jpg or tiff, but a real raw file!


    sounds like a threat


    It is


    Then you are sending it to the wrong place. This is a user forum. Send it to Phaseone directly. BYE
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  • Mr12
    Watch out for your heart
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  • Mr12
    Solution:

    1. Right click on your shortcut
    3. Choose Properties
    4. Choose tab Compatibility.
    5. Set a check mark in “Run this program as an administratorâ€
    6. Click “OKâ€

    Thanks to myself
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