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C1Pro and Windows XP Professional with Service Pack 2

bcarey
I have to replace my computer and now have Windows XP with SErvice Pack 2. When I tried to install C1Pro the installation got so far then the computer resets.

At this point the computer just keeps booting up to user login then resets.

Previously I had C1Pro installed on my notebook (Win XP Pro SP 1) with no problems. Version of C1Pro is 3.7

Is there known problems with C1Pro and Win XP Pro SP2?
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  • Anonymous
    If this is a clean, first time install of the software, you should have no problems. Only known is the Pop-up Blocker security of Service Pack II that prevents download from appearing unless allowed or off.

    The download for Windows is located at: http://www.phaseone.com/Content/Downloa ... ndows.aspx

    PRO:
    There are a total of 11 files contained within the CO_PRO_WIN_37_EN.zip that need to be uncompressed. Windows XP will do this (see Help for zip files). Even easier is to use WinZip to uncompress files. If you do not have WinZip, an evaluation version is free from www.winzip.com
    Double clicking the downloaded .zip file will launch WinZip and the 11 files will be within the window.
    All files must be selected, and then click Extract and choose extract location, (Desktop is good).
    The install file SetupPRO.exe will become available to install the software. Installing with default locations is always best. Typical install location is C:\\Program Files\\Phase One\\Capture One PRO


    If you had other Phase One products on this machine, clean the computer for a fresh install following Knowledg Base article # 1665

    http://support.phaseone.com/KB/Home/Sea ... nguageID=1


    Sincerely,
    kdc
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