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D800 Import Problem while CO7.1.5 running (mac)

michalczajka.pl
Hello, i have proble, with my D800. When Capture One is running, whem i use photo import while it load photos in program crash. when i close co7 everything works fine.

it's big problem for my becouse when im importing lots of pictures i would like to correct some other pictures but i cant ind loose my time ;(
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Comments

7 comments

Date Votes
  • Paul Steunebrink
    How do you import. I mean, do you have connected a card reader with your memory card inserted? Or you memory card inserted into the computer (like MacBook Pro models that have a card reader on board).

    Or do you have your D800 connected? This options is not supported.
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  • michalczajka.pl
    sorry for late answer,

    i have import photos using nikon transfer application or build in apple application.

    directly from the camera using usb3 cable.

    i dont use capture one to import photos.

    but its important for me to work on capture one during importing pictures.
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  • Paul Steunebrink
    As I explained in my previous post, you can NOT import with Capture One directly from your camera. In other words, connecting the camera (D800) over USB does NOT allow you to import with Capture One.

    You need to connect a card reader and insert the memory card from the camera into the reader. Now, Capture One can read and import the images.
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  • Paul Steunebrink
    As I explained in my previous post, you can NOT import with Capture One directly from your camera. In other words, connecting the camera (D800) over USB does NOT allow you to import with Capture One.

    You need to connect a card reader and insert the memory card from the camera into the reader. Now, Capture One can read and import the images.
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  • Christian Gruner
    Please update to the newest CO before trying anything else. Current version is 7.2.1.
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  • michalczajka.pl
    i have not importing photos using capture one.

    i have computer.

    and i have open 3 applications.

    nikon transfer 2 - this application i use to import photos
    photoshop - retouching photos
    and capture one - working with raw files. not importing pictures

    if i have opened co7 my camera is not recognized my computer - i cannot import images (not only with nikon transfer, but every program cant see it)

    if i close co7 - everything wors fine.
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  • Paul Steunebrink
    In case you have CO Pro, the software captures the connection to the camera for tethering when connected. As a result other software can not connect for importing images.

    You can prevent CO7 from connecting. Go to the CO7 prerences and uncheck Nikon on the capture tab, providers section if I recall correctly.
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