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Capture 12 Crash

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May 21, 2019 14:32

Hi! i just update my software from 11 to 12 and now eveytime I open the software it crashes! it wont open after at least 5 intents of rebooting my MAC.

What can I do???

Alejandro

Comments

3 comments

photo by FA

May 21, 2019 14:48
Repairing permissions and/or an uninstall and reinstall of the software might help.
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Permanently deleted user

May 21, 2019 18:42
Did you save the software in the Applications folder ?
Did you try to reinstall it ? Did you try a clean (re)install ?
If you still have troubles, the best way is to open a case at Phase One.
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Lars Hennings

May 21, 2019 18:56
EDIT: I only use sessions. May be in your system are the catalogues in this folder!

Hi, there was some other trouble in my system 11 > 12. I stopped C1 and deleted all folders in the main folder Capure One in the hidden library. Most things work then. lars

http://www.larshennings.de/c1.jpeg
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