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Ricoh GR and Capture One 7.1.5

alfin
I recently updated CO6 to CO 7.1.5 and as far as I understand the latest Ricoh GR should be supported. Actually that's why I updated. However, the color rendition is severely off and something must be wrong here.

The raw file opens default with icc profile "DNG File Neutral", but there is a Ricoh GR profile "Pentax Ricoh GR Generic" under Base Characteristics, which I have to choose manually. Both show the wrong colors, but the DNG File Neutral is a little less saturated compared to the Ricoh GR profile.

Compared to a Silkypix conversion (the raw converter that came bundled with the camera), an Adobe Camera Raw or Lightroom conversion or the jpeg file, the colors are way off in Capture One 7.

Any experience with Ricoh GR and CO7 to share here?
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Comments

13 comments

Date Votes
  • Drew Altdo
    Please provide us the file in a support case.
    http://www.phaseone.com/en/SupportMain/ ... pport.aspx
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  • alfin
    I sent a support case with a DNG and a jpeg-file of a colorchecker chart and got an almost instant reply from Phase One!

    The Ricoh GR firmware update from ver 1.1 to ver 2.03 makes the file unidentifiable by Capture One 7 and will be addressed in the next Capture One update.

    Amazingly quick support I must say!
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  • Marco Reckmann
    hi, i can't wait for the next c1-update with the fix of the ricoh gr color issue! 🙄
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  • Drew Altdo
    [quote="microbi" wrote:
    hi, i can't wait for the next c1-update with the fix of the ricoh gr color issue! 🙄


    OK. In that case contact Ricoh and ask if you can downgrade your firmware. If so, you'll regain complete operation.
    Again, the conflict is caused by Ricoh and not Capture One. We'll adjust as time allows to recognize Ricoh's change but I'm afraid you'll have to be patient.
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  • francois1
    Hello,
    I have used Capture One for quite a lot of years with Canon EOS SLRs, mostly Canon 5DII now, and I bought a Ricoh GR limited. What a nice camera ! However, blue is purple in Capture One ☹️
    I also vote for Phase One to adapt to DNG produced by Ricoh GR, because I love both this camera and Capture One !
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  • alfin
    Unfortunately, they didn't fix Ricoh GR in Capture One 7.1.6, even though they said they should. It's still way off colorwise and CO doesn't recognize the camera in this version either.

    One wonders which special recognition CO needs from the DNG file to identify the camera type, when all the other raw converters out there doesn't seems to have any problems with a firmware update? How difficult could it be to fix it?
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  • Christian Gruner
    Please re-generate your thumbs from the "File" menu. You are probably still using the old thumbs from 7.1.5, and thus you will see the same thumb. Zoom in to 100%, and you will see the colors are correct.
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  • alfin
    Nope, that doesn't work! I have regenerated the preview files and restarted the program several times. No changes.
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  • Marco Reckmann
    hi
    i'm still working with COE 6.4.
    i would like update to COE 7.
    i tested COE 7.1.5 with my new ricoh gr – false colors.
    today i tested COE 7.1.6 with the ricoh gr-dng files – false colors.
    and yes, i re-generated the thumb, nothing happens - still false colors.

    microbi
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  • Christian Gruner
    [quote="microbi" wrote:
    hi
    i'm still working with COE 6.4.
    i would like update to COE 7.
    i tested COE 7.1.5 with my new ricoh gr – false colors.
    today i tested COE 7.1.6 with the ricoh gr-dng files – false colors.
    and yes, i re-generated the thumb, nothing happens - still false colors.

    microbi


    Remove the settings file (.cos) and the preview file (.cop). Then try to view in CO 7.1.6 again.
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  • Marco Reckmann
    it works - thx! 😄

    merry christmas and a happy new year
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  • alfin
    I deleted the old catalog and created a new. Now it works!
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  • francois1
    Thank you guys at Phase One, you did it perfectly. Blue is back on my GR 😄
    Merry Christmas to you all !
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