white balance tool missing

Brian Eaves

• October 12, 2005 14:26

Greeting all,
I'm using a C1 Pro 3.7.2 on Mac OS 10.4.2 on a dual G5 tethered to a P25.
Recently I have noticed that every now and then the white balance tool isn't
shown on the tool switch. I have to restart C1 pro for it to reappear.
Is this a bug ?

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• 

  Anonymous

  • October 12, 2005 17:24

  eavesphoto,
  
  This should not happen.
  If you remove the application preferences it brings the software back to the installation state.
  
  Remove the file called com.phaseone.application.captureonedslr.plist located at ~/Library/Preferences. ~ means your home folder. Restart Capture One.
  This should make the software behave ! 😉
  
  Cheers,
  kc

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• 

  NN8926212

  • October 24, 2005 23:13

  I have had the same problem happen. The eyedropper icon will get replaced by an arrow for no reason even while the correct tool is selected. It is spuratic.

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  Ulf Liljegren

  • October 27, 2005 19:38

  This will only happen if:
  1. You are viewing a JPG or TIF instead of RAW
  2. Not chosen the Eyedropper too but using, for example crop tool

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