Cannot process Canon 10D RAW filen in C1 3.7.9

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Bill6

• August 09, 2010 23:29

We are able to download RAW files from our Canon 10D into C1 Pro 3.7.9 and rename and edit, but are unable to create processed files in C1 Pro. Can anyone help us figure out what is not working here? We are trying to create low res jpegs to post online like we do with our Phase P25+ in C1 DB.

Thanks.

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  Drew Altdo

  • August 10, 2010 00:43

  If you're running DB then the DSLR files will not load in the software as this is restricted as the "Digital Back" mode, working only with Digital Back files. If you would like to use the 10D files you'll need to Download and activate the LE or PRO version.

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  Bill6

  • August 13, 2010 21:39

  Hi Drew, thank you for your quick reply. I am using C1 Pro 3.7.9 for my Canon download and processing. A new development... today I am editing images shot on Phase P25+ in C1 DB. Images form that session will not process either! I am working on a Mac G5 dual core Intel Xeon with OS 10.5.8. I'm guessing some setting is corrupted... but what?
  
  Thanks for your help.
  
  Bill

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