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Microsoft Visual C++ Runtime Library?

Andy1
THis has happened to me twice, once on my desktop, and now on my laptop. Running windows XP Pro SP2 and C1Pro 3.5.2 (3.6 was just too too awful).

I've edited my color settings to change the camera profile and the application crashes. When I restart it, the C1 logo comes up on the screen and just sits there. It's always on top too. At the bottom of the screen I don't see C1Pro, but rather Microsoft Visual C++ Runtime Library.

My guess is this is the language used to create C1.

BUt I have to uninstall/reinstall the whole package.

What's up?
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Comments

3 comments

Date Votes
  • Ulf Liljegren
    C++ is the language used to develop the application and the application is using a set of standard windows components to run.
    Most common cases we see when these kinds of error occur are because the user has installed an application which overwrite or replace these components.
    Reinstallation of operating system would be the easiest solution but if this is not an option try to get access to another computer with Windows XP sp2 do a search for MFC*.dll
    Copy the files you have found in to c:\\windows\\system32 on your computer.
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  • Andy1
    Reinstalling the OS is the EASY fix? I'd hate to see the hard one. In that this has happened on two different computers while performing the same operation within C1, I think I'd look to a Phase one Issue.

    However I'll do a search for the files you suggested on the computer which went down first, which has already had 3.5.2 re-installed.

    When I did the re-install, of course I had to reset all of the color managment settings. That is the operation that caused the problem and it worked fine after a re-install.

    My work around will be to make sure I have no sessions loaded when I need to perform that operation

    Thanks for your input.

    P.S. When is the next version due?
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  • Ulf Liljegren
    Final release of 3.7 is in May, public release candidate will be available before that.
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