Problem with Media Reader

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2 comments

  • Ulf Liljegren
    Just to make sure, have you selected a import location path for the images?
    Does it pop-up automatically when you insert the card?
    Problem is that the other application you have that import images migh interfer with the Phase One media importer.
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  • Andy Wilson
    Hello.

    I'm also having problems downloading sessions from my CF card reader with media reader on Capture One LE (windows).

    The dialogue box appears automatically and I am selecting the right folder but when I press import the reader disappears and nothing happens. I am able to manually copy to a folder from the card reader outside Capture One but lose the renaming functionality.

    I have tried with my anti-virus program temporarily disabled. Results are the same. Are there other programs known to conflict with media reader?
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