Filters Tabs Disappearing

NNN635125362728450134

• July 01, 2018 17:14

Hi, all of sudden, my filters tab shows nothing within it (i.e., no selections for ratings, color tag, etc). I have to close and restart Capture One, then they come back. But, on later opening the program again, they're gone.

Anyone have ideas about what's going on and how to fix it?

Thanks.

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  SFA

  • July 01, 2018 22:05

  Create a floating filter tool to see if the problem persists.
  
  If using tolls from a tool grouping tab C1 will try to make space for the full tool to display and the Filter tool comes with a scroll bar.
  
  However the tab has to have enough vertical screen space to display the filter tool in its open mode rather than its one line title mode. If any other tools in the tab are unable to be closed (or compressed enough) to allow the Filter tool to open in expanded mode with scroll bar you will see nothing useful. The Floating tool test tests that possibility.
  
  If that does not give a useful result then I think you may need to look for some similar sort of possibility or simple cretae a Support Case and discuss with the C1 Technical Support crew.
  
  HTH.
  
  
  Grant

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