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How do I know if I have 'PRO' Version Installed

Bill Coughlin
I have a very 'naive' question. (OK, some people would call it 'dumb'), but what the heck, at my age it's OK to call me dumb 😊
Downloaded and installed 4.5 - license key on site shows I'm licensed for PRO version .... when I launch program and check 'About' it shows version 4.5.229nnnnn nowhere does it say 'PRO'. My last activation shows as May, 2008.
Thanks,
Bill
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Comments

10 comments

Date Votes
  • Bill Coughlin
    Site says I have 2 upgrades and 1 activation left ...... when I look at license information from the program it shows 1 upgrade and 0 activations!
    Confused
    Bill
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  • Bill Coughlin
    Must be PRO version - I see Lens correction tool
    Bill
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  • Ian Morehouse
    Hi Bill,
    it isn't naive, I have the same question. I went looking for the lens correction tabs and they aren't there.
    The installation says I have 0 upgrades left and 0 activations left, yet the website shows something totally different.

    So what causes the upgrade to Pro to kick in? I suspect it is a licence, but I thought, in fact I know I have a Pro licence.

    Ian M
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  • Paul Steunebrink
    First and foremost you can review your active CO4.5 license from the Help menu, License Information. Besides that, I described some differences between de standard and Pro/DB versions here in the CO 4 Mac forum:
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  • Ian Morehouse
    Paul,
    I don't really think you understood my post.

    "The installation says I have 0 upgrades left and 0 activations left, yet the website shows something totally different."

    Ian M
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  • Paul Steunebrink
    Ian,
    I am still learning to understand postings properly.
    It is my personal and therefore humble believe that the indication of the number of upgrades and activations in CO4.5 is not correct. I have seen the same 0/0 score in the Mac version as well. For myself I use the License Management web site of Phase One.
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  • Ian Morehouse
    Hi Paul,
    I haven't checked my 4.5.1 installation to see what it indicates is my locence count. One of the fixes in 4.5.1 was to correct the licence count bug.

    I use the website too, but was concerned that my installation suddenly showed I didn't have any activiations or upgrades left yet I hadn't upgraded. I am still trying to workout how I get the Pro version operational.

    I have read the FAQs and they aren't much help, so it looks like I might have to log a bug.

    Ian M
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  • Paul Steunebrink
    Hi Ian,
    I think it is best to contact Phase One in a support case to solve your license issue. I also noticed that CO 4.5.1 fixed the license count display and that when you open the Information or About screen, it states that you are running Pro if applicable.
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  • Ian Morehouse
    Hi Paul,
    licence count still wrong, time to investigate firewall logs.

    About show 4.5.1.xxx

    Ian M
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  • Ian Morehouse
    Hi folks,
    I just upgraded my laptop to 4.5.1 and V4 installed as PRO with correct licence count.

    Laptop is vista 32 with 4gb ram and an amd X2 cpu.

    Looks like a bug in Vista 64.

    Ian M
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