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CO10 has stopped processing images

photo by FA

September 05, 2017 23:55

Hi all,

I am using the latest CO10, and for some reason it has stopped processing images. I have tried several recipes and none of them are working. It just has happened suddenly. The batch list looks empty and I have cleared the history as well.

Any suggestion?

Cheers,

Fatih

Comments

3 comments

Benjamin Liddle

September 06, 2017 16:18
Best option here is to create a tech support case (via the link in my profile) and send us your log files, which can be generated via Scripts > File Packager.
0
photo by FA

September 07, 2017 18:43
A restart has solved the issue Ben, should I still create a ticket?
0
Benjamin Liddle

September 07, 2017 19:06
No need if it's been resolved, but thanks for asking
0

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