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Correct colours with Nikon RAW/NEF

makro
Hi all,

in Media Expression Nikon RAW (NEF) wich was changed with Nikon NX2 was shown with the correct colours, in Media Pro the colours was wrong. With Nikon RAW (NRW) the problem exists both in Expression Media and in Media Pro.

I had placed a service request on this item and phaseone give me finally this statement:
[color=#FF0000:1deeichg]
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Hi Martin,

The official word is this... Essentially the difference occurs because Expression media suported the Nikon SDK. There were many problems with the Nikon SDK including that it could not properly support newer cameras and as such we have switched to our own support method which will reflect changes made within Capture One but not Nikon NX. Sorry to say this is is something that will not change.

Best regards,
Phase One support [/color:1deeichg]
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Just for your information. On my point of view this is not was i would expect from a professional and open DAM-Software and a strong argument for looking to other professional solutions.

Kind regards
Martin
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Comments

10 comments

Date Votes
  • Permanently deleted user
    That explains why Phase One has been silent on this matter (on this forum). This is very unfortunate.

    Phase One just lost a potential customer.
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  • Keith Reeder
    So you're both blaming Phase One for something that's essentially Nikon's fault?

    And besides, does 100% colour accuracy in a DAM app really matter that much?
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  • Permanently deleted user
    [quote="Keith Reeder" wrote:
    So you're both blaming Phase One for something that's essentially Nikon's fault?


    I don't know whose fault it is. The explanation provided above isn't exactly crystal clear. But I think it's reasonable to expect that raw files from a major camera manufacturer (Nikon) be displayed reasonably well by Media Pro on my Macintosh. Correct me if I'm wrong, but doesn't Media Pro display NEF previews relatively correctly on Windows? If so, I think it's reasonable to expect platform parity. If not, then I'll adjust my opinion. My Expression Media 2 shows NEF previews fine on Tiger. I don't want my DAM software to force me to purchase yet another raw processor when I'm already invested in (and happy with) Nikon's raw processor.

    [quote="Keith Reeder" wrote:
    And besides, does 100% colour accuracy in a DAM app really matter that much?


    From what I've read on this forum, people were complaining of major color issues (e.g., severe magenta cast). I don't expect 100% accuracy. I do expect reasonable accuracy.
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  • Ulf Liljegren
    To clarify, accuracy is not an issue in this what so ever. What is the issue as far as I can understand is if Media PRO support changes to RAW files which is done in the NX software, in this case the answer is no, files will be shown with in-camera appearance.
    Media PRO support changes that has been done from Capture One.

    This was something that was unique with users of Expression Media / Nikon NX combo which is something that was not available for other brands. However as the post said, there was load of issues with this, including not supporting newer Nikons and on the Mac platform, being a PPC based plug-in (will not work on future operating systems)
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  • makro
    Hi Ulf,
    thanks for your comment, but see my reply below.

    [quote="Ulf" wrote:
    To clarify, accuracy is not an issue in this what so ever. What is the issue as far as I can understand is if Media PRO support changes to RAW files which is done in the NX software, in this case the answer is no, files will be shown with in-camera appearance.


    Makro: This is not correct. In MediaPro NEF's have always the wrong colour, even they are fresh from the chip and had no changes in Capture NX or another programm. By the way: It's the same with NRW-RAW-Files from Nikon Coolpix 7000.


    [quote="Ulf" wrote:
    Media PRO support changes that has been done from Capture One.


    Makro: Fine, thats nice for C1-Users but no true help for people who prefer CaptureNX.


    [quote="Ulf" wrote:
    This was something that was unique with users of Expression Media / Nikon NX combo which is something that was not available for other brands. However as the post said, there was load of issues with this, including not supporting newer Nikons and on the Mac platform, being a PPC based plug-in (will not work on future operating systems)


    Makro: I'm not a IT-Specialist and can not verify this argument. But how it is, if there is a solution who support correct NEF-Colours, have PhaseOne in mind how much CaptureNX-User had the same problem?

    All together at my point of view that is not good product policy from PhaseOne. For my person im disappointed at this topic from MediaPro and PhaseOne.
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  • NN228959UL2
    Hi,
    just want to point out, that Phase One should not blaming Nikon in this case, as long there is something like AtomicView around, which handles NEF's and also shows the thumbs of manipulated/ changed NEF-files from Capture NX2 correctly. It looks very similar as it used to look within iview/ EM. You do any changes to a NEF in NX2 and after saving the file as NEF you see the renewed thumbnail in AtomicView. Please, I would like to love and continue to work with MP1 and don't want a discussion about AtomicView and it's features. I only do not like it, if Phase One seems to blame Nikon for an issue, other applications don't have obviously.
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  • Ulf Liljegren
    This is not a question about blaming anyone.
    It is a decision to support (which we think is superior) Phase One's RAW engine rather the relying on 3rd party for updates.
    With Media PRO we support Phase One's RAW engine and Apple's quicklook / Windows Image Component.

    When it comes to colour matching, it is still RAW data we are talking about so profiles and algorithms will affect how different softwares interpret the images.

    Capture One and Media PRO match each other if Phase One rendering engine is used and program such as Aperture and Media PRO should match each other if Apple engine is user.

    Best route would be to use Capture One instead of the NX software.
    I believe some of this subjects are touched upon in the Nikon community here:
    http://blog.nikonians.org/archives/2011 ... to_38.html
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  • NN228959UL2
    Dear Ulf, You are right, it is not about blaming anybody. I'm sorry! On the other hand you gave a very interesting answer. Of course it's great, that Capture One und Media Pro match perfectly together and your answer makes very clear, that this is Phase One's emphasis. My concern is more the correct handling of NEF files, retouched with Nikon Capture NX2 and it sounds, that your answer for that question is, that we should simply use Capture One instead of NX2. Fair enough, yet it is not Nikon's fault, if a manufacturer of a new DAM software is not willing or able to handle this. May be it is just a misunderstanding on my side, that Media Pro would remain more open and more similar to iView MediaPro and EM. And I'm still wondering, why AtomicView is able to handle this while MP is not. There I can't even choose an engine, it just works. And again, I do not want to switch to them, just tested this single issue!!!
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  • Permanently deleted user
    [post deleted as it added nothing substantial to the thread]
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  • Tondo66
    Hello guys,
    IMHO, the problem isn't MediaPro but the WIC codec from Nikon (viewtopic.php?f=43&t=10634)

    I asked to PhaseOne support and they have not in mind to restore the "manufacturer" option.

    I'm asking to Nikon support if they have in mind to solve the issue 😊)

    Andrea
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