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Renamed folders disappearing

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6 comments

  • SFA
    Reading your problem description I was not sure whether you are renaming within Capture One or in the file system. Can you confirm which it is please.


    Grant
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  • Lee Crawford
    Hi Grant.

    I'm renaming the folders within capture one itself. I've been using catalogs long enough to know that's the only way to do it without screwing everything up 😄
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  • SFA
    IN that case it seems odd.

    If you close and reopen the catalogue does it remain invisible?

    Internal drive or external?

    Does varifying the catalogue make any difference?

    Beyond those suggestions I'm stuck, being a Windows and Session user I have no further experiences to draw on.

    Hopefully someone with more pertinent information will be along shortly.


    Good luck.


    Grant
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  • Timothy Trim
    I've had (and continue to have) issues when culling images and deleting folders that other folders stop showing.
    Similar to you in that images would show in All Images but not in the library itself.

    The only workaround I found was to add the folder (or hierarchy) back in the folder tool. (start from lowest level)
    Quit and restart C1 they show up. (The metadata still exists in the catalog database itself but something gets broken).

    This didn't work for some and I had to import changing the destination to keep images in their current location.

    That may help in this case at a guess. Just try with one folder and see how you go.
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  • Lee Crawford
    Grant - Restarting C1 sometimes makes the folder show back up, but not always. Using internal ssd. Verified catalog with no change in behaviour of the disappearing folders.

    Tim - Yeah i have limited success re adding the folders. Sometimes it works, other times the folder adds back to the list but says there are no images to access. Synchronising the folder then sometimes works, sometimes not.

    It's even more frustrating as i am currently in a complete overhaul of my naming system and need to do it with a lot of folders. Surprising such simple functions like this can be so screwed up.
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  • Timothy Trim
    Something definitely goes awry with how C1 processes the database file in terms of folders and those is shows in the folder tool. I looked through the tables and records in the actual database and it all looked fine but didn't show properly in C1. I tried logging a case but never managed to reach a resolution.

    The requirement to make all changes through C1 would be fine if it worked. But by design if you delete a folder in C1 it doesn't delete in Finder. Coupled with things disappearing hopefully it will be addressed in future releases.

    What folder hierarchy are you trying to implement. I have a YYYY/MM/DD structure just wondering if that is common between us that we can feed back to support?
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