Unable to RESET PATH [Windows]

piem

• June 18, 2014 10:13

Hi
I a m unable to reset the path under windows 7 64bits (ultimate, uptodate, no uac enabled, no firewall enabled)

The modal window gives me absolutely NO OTHER CHOICE than: 'desktop and the 'personnal folder' . So i can't reach my hard drive.
It's very annoying since the catalog is shared between two users (mac and pc) or was working fine before.
http://technimesh.com/print/bug.jpg
Note: Works fine on mac

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  rmoorlag

  • June 19, 2014 19:10

  Is it a external hard drive where the catalog resides?
  If yes, what filesystem is it formatted?
  If not Exfat then you need additional software on your mac or pc to write to it
  Roelof

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  piem

  • June 20, 2014 10:16

  Hi
  
  Yes it's a "quasi" external drive mounted on my pc with and eSata connector. It MUST be so since I need it (the drive) when I go travel with my laptop.
  The drive is formated in ntfs.
  Prior to media pro 1.4.2, the behavior was normal and I could select any folder on the pc.

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  rmoorlag

  • June 20, 2014 15:24

  When it's NTFS your PC should not have any problems with it.
  Your mac requires extra software to work with this drive but apparently thats the case.
  
  I thinks it's best to post a support call for this issue.
  Roelof

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