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Kernel Panic In Capture One 7.0.1

PhaseoneUser33129
Hello,
My iMac has been experiencing Kernel Panics in Capture One 7.0.1. The panics only occur when processing files. We have been shooting tethered with a Canon Mark III without any probelms. Has anyone experienced a similar problem and if so have you found a solution?

Thanks!
Emily
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Comments

6 comments

Date Votes
  • Neil Burger
    Is OpenCL enabled? If so that may be your problem. To turn off go to prefs>general and under Hardware Acceleration turn both display and processing to NEVER. Hopefully that solves your problem.
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  • Paul Steunebrink
    I support the tip to set the OpenCL setting to Never but you might do it for processing only as the issue plays only during processing.
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  • Neil Burger
    Hey Paul, do you mean the issue with enabling Open CL is only a problem during processing images? Do you think it smart to enable hardware acceleration while doing other tasks like tethered shooting, image panipulation, browsing etc?
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  • Paul Steunebrink
    [quote="NeilBurgerInChicago" wrote:
    Hey Paul, do you mean the issue with enabling Open CL is only a problem during processing images? Do you think it smart to enable hardware acceleration while doing other tasks like tethered shooting, image panipulation, browsing etc?

    There are two distinct settings for OpenCL hardware acceleration in CO7, one for display, one for processing. One might work, the other not for your type of GPU. Hence, it is great you can tweak each one independently.
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  • Neil Burger
    Do you know of a list of current supported graphics cards we can refer to?
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  • Paul Steunebrink
    [quote="NeilBurgerInChicago" wrote:
    Do you know of a list of current supported graphics cards we can refer to?

    http://www.phaseone.com/en/search/artic ... nguageid=1
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