Skip to main content

⚠️ Please note that this topic or post has been archived. The information contained here may no longer be accurate or up-to-date. ⚠️

Another Lion problem?

Dave241
I just installed the latest Lion fix and since then my dual screen layout in C1 Pro no longer works correctly?

Normally I have my main screen on the right monitor and my preview screen on the left monitor, but now every time I open C1 both screens open in the left monitor (one behind the other) and I have to drag the main screen back to the monitor on the right.
Even if I do this and then save the desktop when C1 is restarted both views go back to the left monitor.

Does anyone else have this problem?

Dave...
0

Comments

14 comments

Date Votes
  • Steve Ross
    Yes. I too have this problem, except both viewers go to the right screen.
    0
  • Edward Moss
    Same here, except it's happened since I installed Lion.
    0
  • Ronald Smits
    not really adding to a solution, but that happens too to my setup, annoying, but still workable.
    0
  • Permanently deleted user
    Yup, I have the same problem. I also find that after working for a while, when I attempt to switch working from one window/monitor to another (browser to viewer and vice versa), simply moving the cursor fails to pick up on the pick up that change, and I have to reselect Capture One from the dock or sometimes relaunch. I also often have difficulty switching between tools in the toolbar...

    Mac Pro 2 x 2.8 GHz Quad-Core Intel Xeon + 2 Eizo monitors
    0
  • Nicolas
    [quote="Edward2" wrote:
    Same here, except it's happened since I installed Lion.

    Same here !
    0
  • Nicolas
    I trashed from User/Library:
    com.phaseone.captureone (Cache.db - com.apple.opencl)
    com.phaseone.captureone.log
    com.phaseone.captureone.LSSharedFileList.plist
    com.phaseone.captureone.LSSharedFileList.plist.lockfile
    com.phaseone.captureone.plist
    com.phaseone.captureone.plist.lockfile
    com.phaseone.captureone.savedState

    The same happens but instead of going to the left (main monitor) they go to the right…

    Turning Opencl to never don't change the behavior
    When I save a new workspace, the main windows goes to cover the other one

    Then I have completely uninstall C1 (as described in knowledge base) including unregistering.
    Downloaded new C1 (6.3.3) and reinstall, register.

    Problem still there…

    I have created a support case to Phase… will see !
    0
  • Nicolas
    [quote="Nicolas" wrote:
    I have created a support case to Phase… will see !


    It's always a good idea to submit our "troubles" to Phase… : )
    After having created a support case yesterday, we had some exchanges and tests that conducted to my findings :
    Having both windows/monitors as suited :
    - when I quit C1 with the main window active, relaunch is correct for both windows.
    - when I quit C1 With the secondary window active, when relaunch it goes in right place then quickly shift over the main window. Then If I click on the green (upper left) dot the window goes back to its "normal" place.

    To what the support team answered:
    I will send your report to test to check in addition - hopefully we can have a fix for the next release.
    Thanks for the information and patience as always.


    So, for me at least, until a fix is provided, the problem is solved if I quit C1 with the main window active…

    Hope it helps!
    0
  • Edward Moss
    Still getting it with 6.3.4, anyone else?
    It's been 3 months and it's slowly driving me mad!
    0
  • Nicolas
    Same here…
    + multiple crashes when "Open CL" is on auto.That did not happen for long before…
    0
  • Edward Moss
    Still getting it 6.4, anyone else?
    0
  • Nicolas
    [quote="Edward2" wrote:
    Still getting it 6.4, anyone else?

    Yes ☹️
    and "Open CL" still needs to be set to never…
    0
  • Dave241
    [quote="Edward2" wrote:
    Still getting it 6.4, anyone else?


    Yes ☹️
    0
  • Nicolas
    [quote="Nicolas" wrote:
    and "Open CL" still needs to be set to never…


    MacPro 2 x 2,8 GHz Quad-Core Intel Xeon
    12 Gb 800 MHz DDR2 FB-DIMM
    Mac OS X Lion 10.7.3 (11D50)
    ATI Radeon HD 2600 XT
    ATI Radeon HD 5870 1024 MB
    Boot disk: SAMSUNG MMDOE56G5MXP-0VB - 256 Gb

    C1 : 6.4
    0
  • Edward Moss
    6.4.1, still no fix with dual screen.
    What's been going on since August 2011? Can't be that difficult to fix?
    0

Post is closed for comments.