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When will Capture One 7 be fixed?

LANEWAY
Capture One Pro has been a key part of my professional workflow in processing my Canon raw files. I have been using Media Pro as my catalog and metadata manager. This is somewhat clunky, but it worked. The idea of integrating the catalog functions into CO ala LR is a great idea and should be applauded. I have attempted to rebuild my raw image library using CO7 and import the metadata which is there in XMP thanks to Media Pro. I now have a very broken workflow. CO7 is now not responding at all and just freezes or crashes every few minutes. This software is completely broken and I am very upset at now having to rebuild my library in CO6. This is seriously denting my ability to deliver images. The new processing engine quality and retina support are fantastic (I have managed to be a few images into PS), but the software is un-usable and should never have been released. This has put a big dent in the Phase One reputation as far as I am concerned. What is the timetable to fixing this mess? I have LR4 and Aperture, both of which are looking good now as image quality is perhaps a little behind CO, but at least they don't fall over every couple of minutes.
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Comments

2 comments

Date Votes
  • Joao Manuel
    For starters i suggest that you turn off OpenCL processing for both Display and Processing in the PO7 preferences (General, Hardware acceleration) and relaunch CO7.
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  • Joao Manuel
    We apologize for the inconvenience. Please send us crash reports with a maximum amount of information. We monitor them constantly.
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