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10.6.8 and tethering

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48 comments

  • Paul Steunebrink
    [quote="Jon" wrote:
    Just wanted to post a heads up. Since the release of OSX 10.6.8 we have seen a spike in cases of users receiving the error "Assertion Failed" while tethering. Until we nail down the root cause I would not recommend updating your OS yet.

    Thanks Jon for the heads up. Is it generic or does it apply to a specific camera brand or interface (USB/firewire)?
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  • Jonathan Gilbert
    Seems brand independent, but its a bit early to tell. All the cases have been for USB, but this does not necessarily exclude firewire yet.
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  • tantareanu
    [quote="Jon" wrote:
    Until we nail down the root cause I would not recommend updating your OS yet.



    ...too late!
    😉
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  • Paul Steunebrink
    For the record: it seems I am lucky. Tethering works with Canon 5D mkII, to EOS Utility and Capture One 6.2.1 Pro on MBP/10.6.8.

    For what it is worth, I always download the large Combo point update and install it manually. I do not use software update or the Delta update (from the previous point update). Users who experience this error could try this as well and download the large Combo update.
    After the update I like to run a permissions repair with Disk Utility.
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  • Robert Gray
    I am also getting this problem. Tethering will work but at some point during the day the assertion failed notice will show up. it happened about 3-4 during the course of the day.
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  • dale11833
    any news yet on how to avoid this problem?
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  • Paul Steunebrink
    [quote="dale11833" wrote:
    any news yet on how to avoid this problem?

    Besides staying with 10.6.7, you could in case you already updated to 10.6.8 through Software Update, download the full 10.6.8 Combo update and install it manually again. If you do, please let us know whether this helped.
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  • dale11833
    happy to report no issues on a job today using mac 10.6.8 with a phase p45+ on C1 6.1.1
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  • tantareanu
    Yes, me too, P45+ on view camera, 10.6.8, CO 6.1.
    No problemo.
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  • Edward Moss
    No problem with 1ds mk3 on my i7 macbook pro
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  • Ulf Liljegren
    Last update is that is seem to be exclusively Nikon cameras.
    We are still digging in this issue and would ask anyone that has this issue to create a support case with us.
    So far we have not been able to reproduce the issue.
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  • Andrew311
    I'm using Nikon D3x and I have been having this error message all day.

    Its easy to carry on working, just cancel the message and carry on !!.
    More interestingly I have found the camera connected through v6.2.1 today to run more smoothly, I normally get a slow down during the day and I have connection issues.
    Although I've had the error message the camera connection has remained solid all day.. not sure what this proves but
    I thought I'd share my experience.

    I will log a support case and note the exact message but its the same as other users since updating to 10.6.8

    Andy
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  • dale11833
    using mac system 10.6.8 , 2011 imac , C1 Pro 6.2.1 , Canon 5d mark II tethered , ipad connected to server i created through system prefs. internet sharing, I received the error "Assertion Failed". I reverted to C1 pro 6.1.1 then tried to reconnect my ipad and received message "incompatible version of server". I then used an existing airport wireless setup to connect to an ipad. Ipad connected and shot about 300 images without "assertion failed" error appearing. Seems to have solved the problem.
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  • Paul Steunebrink
    [quote="dale11833" wrote:
    using mac system 10.6.8 , 2011 imac , C1 Pro 6.2.1 , Canon 5d mark II tethered , ipad connected to server i created through system prefs. internet sharing, I received the error "Assertion Failed". I reverted to C1 pro 6.1.1 then tried to reconnect my ipad and received message "incompatible version of server". I then used an existing airport wireless setup to connect to an ipad. Ipad connected and shot about 300 images without "assertion failed" error appearing. Seems to have solved the problem.

    If I understand this post correctly, user dale11833 describes an issue with Capture Pilot on an iPad and not a tethering issue. Setting up a wireless connection between an iOS device and a Mac with Airport wireless adapter and without a wireless access point you should not use the Internet Sharing feature. This feature has a different application. I think this caused the error message. You should use the 'Create Network' feature that you can access from the Airport symbol on the menu bar or from System Preferences, Network, Airport, Advanced. As you stated, placing an Airport base station in between solves the issue as well but it should be able to work properly without (in case you are in the field for example).

    Regarding Capture Pilot and Capture One 6, it is best to use CO Pro/DB 6.2 or later with the new Capture Pilot 1.2 for the Camera Control feature. Going back to 6.1.x might have caused the 'incompatible version of server' message.
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  • Robert 10
    Hi -
    I've posted a case regarding tethering (case id#91107). I have the latest mac and capture one updates and it crashes when tethered to our canon 5d mk2. The crashing was occurring before I installed the updates and is now even worse. I am hoping there is a capture one update soon as the program is unusable in it's current state.
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  • Paul Steunebrink
    [quote="Robert 10" wrote:
    Hi -
    I've posted a case regarding tethering (case id#91107). I have the latest mac and capture one updates and it crashes when tethered to our canon 5d mk2. The crashing was occurring before I installed the updates and is now even worse. I am hoping there is a capture one update soon as the program is unusable in it's current state.

    What is your camera's firmware version; up to date (2.0.9)? You could also install the latest version of EOS Utility (2.10.1) and see whether this will connect and tether properly .
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  • Alexandra
    Assertion failed message also here on a NIkon D3 on 10.6.8. It's a new installation. The camera worked fine on a trial version on a MacBook running 10.6.7, so it is not the camera. It wrote a few Composition images to the top level of the hard disk, though, inconsistently. I am torqued at the idea of taking this brand new MBP back to factory just to be able to tether.
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  • Ulf Liljegren
    Hi All

    We seem to have cracked this nut today
    I am not going in to reason since it will be long winded and boring with three different companies that will point fingers.

    Never the less, Capture One 6.2.2 is in the pipeline to be released with in the next few days, hopefully not much longer and this will be fixed in that release.
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  • Andrew311
    I'm right in the middle of a studio day using v6.2.1 and I've been getting the error message on and off all day..

    I must say its so refreshing to get a clear concise update stating that the issue is known and will be fixed soon..

    Well done Phase, great software and great customer support !! 😊)
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  • FPS
    Same problem: Canon 5d mark ii with Capture one 6.2.1 and eos utility 2.10.1 OsX 10.6.8 in tethering sesion!!
    Firmware :1.1.0 update to new firmware ???
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  • Paul Steunebrink
    [quote="FPS" wrote:
    Same problem: Canon 5d mark ii with Capture one 6.2.1 and eos utility 2.10.1 OsX 10.6.8 in tethering sesion!!
    Firmware :1.1.0 update to new firmware ???

    Yes, your firmware is long overdue. Both Capture One 6.2.x and EOS Utility use newer versions of the connectivity software of which I suspect that only 2.0.x or 2.0.4 is supported for your camera. Version 2.0.9 is current. Strongly recommended.
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  • FPS
    Thank you for your direct reply!
    I did install the new firmware!
    Do you know when the new version, will de ready?

    Marios Karampalis
    Athens,Greece
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  • Paul Steunebrink
    [quote="FPS" wrote:
    Thank you for your direct reply!
    I did install the new firmware!

    And did it help?

    [quote="FPS" wrote:
    Do you know when the new version, will de ready?

    As you can find earlier in this thread: 6.2.2 can be expected within a few days.
    viewtopic.php?p=48765#p48765
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  • rap_digital
    ULF this is killing me! Need a tester 😄 Should I re-install 10.6.7 or dont think 2.2 will be out by tomorrow?
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  • Tilman Weishart
    Big trouble here! It is completley crazy - but I can work with Capture one and Nikon D3x or D3s only on my MacBookPro (10.6.😎 On this machine everything is fine. But when I try to shoot on my brnadnew i7 imac (also 10.6.😎, and if occasionally tzhe camera is recgognized (after dumping prefs) - and I take the first shot, IF there will be a picture transferred data is corrupted, but mostly there is no transfer and the program is crashed. Same if I try to work on my MacPro (10.6.😎. But all machiones worked ok for the first days after the update... ????
    I downgraded the iMac to System 10.6.6 - this didn´t solve the problem either.
    No problems when working with my P45+

    I don´t have any clue about a solution?!!!

    And I´, really gettimng upset about the loose of my time, where I should do some pictures, not spinning artound with softwaretroubles! It´s enough that we are used to CaptureOne crashing a few times each working day as a known fact… ☹️
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  • Paul Steunebrink
    [quote="Tilman12" wrote:
    Big trouble here! It is completley crazy - but I can work with Capture one and Nikon D3x or D3s only on my MacBookPro (10.6.8) On this machine everything is fine. But when I try to shoot on my brnadnew i7 imac (also 10.6.8), and if occasionally tzhe camera is recgognized (after dumping prefs) - and I take the first shot, IF there will be a picture transferred data is corrupted, but mostly there is no transfer and the program is crashed. Same if I try to work on my MacPro (10.6.8).

    Best shot is to install the upcoming Capture One 6.2.2 update, expected shortly.
    [quote="Tilman12" wrote:
    It´s enough that we are used to CaptureOne crashing a few times each working day as a known fact...

    If you are under less pressure and like to discuss this another time, you're welcome. This should not be regarded as normal operation.

    Note: on posting here I disabled smilies, because the character sequence 8) - as in (10.6.8) - is a shortcut for a smily.
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  • Tilman Weishart
    Thank you for your answer Paul,
    and I really would like to get back to this point
    If you are under less pressure and like to discuss this another time, you're welcome. This should not be regarded as normal operation.

    Shall I start a new topic for that? Because youre right: It should not be regarded as a normal operation. But for that it happens quite often...

    For the other problem I´m really looking forward for 6.2.2 and hope it will solve the problem. But why is it working on my MBP and not on my MacPro or iMAc? Same camera, same OS system, Same CaptureOne Version!?
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  • Paul Steunebrink
    [quote="Tilman12" wrote:
    ...
    If you are under less pressure and like to discuss this another time, you're welcome. This should not be regarded as normal operation.

    Shall I start a new topic for that? Because youre right: It should not be regarded as a normal operation. But for that it happens quite often...

    Yes, best to start a separate topic, provide some specifics (what/when) and we'll make a checklist of what you can do to improve your situation.

    [quote="Tilman12" wrote:
    ...
    For the other problem I´m really looking forward for 6.2.2 and hope it will solve the problem. But why is it working on my MBP and not on my MacPro or iMAc? Same camera, same OS system, Same CaptureOne Version!?

    Because two computers are never the same. The 10.6.8 upgrade was intended to work but where it does not, it does not affect every user in a similar situation. That was probably also the tricky part in getting it acknowledged and solved: in tethering an OS components, a Nikon (or Canon) component and Capture One must work together. Three vendors. Don't want to be a part of it... 😉
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  • LarryL
    I'm using a Nikon D3 with 6.2.2 and am experiencing the assertion error along with intermittent connectivity issues. Sometimes when I pause during a shoot (less than a minute), the computer loses the camera, shows that it is "attaching' forcing me to restart capture one and the camera.The assertion error pops up randomly but clears when I hit the "abort" option. This happens on multiple macs (all using 10.6.8) and with multiple usb cords. It happens more frequently on my macbook than on my macpro desktop. I have no problems with the phase one backs using firewire.
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  • Paul Steunebrink
    [quote="LarryL" wrote:
    I'm using a Nikon D3 with 6.2.2 and am experiencing the assertion error along with intermittent connectivity issues. Sometimes when I pause during a shoot (less than a minute), the computer loses the camera, shows that it is "attaching' forcing me to restart capture one and the camera.The assertion error pops up randomly but clears when I hit the "abort" option. This happens on multiple macs (all using 10.6.😎 and with multiple usb cords. It happens more frequently on my macbook than on my macpro desktop. I have no problems with the phase one backs using firewire.

    Larry, because 6.2.2 is not yet released to the public, can you confirm whether this is a typo or not?
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