SOLVED!!! - Help! -Capture One does not start.

Permanently deleted user

• June 18, 2017 07:18

Hello,

I need your help. This morning Capture One pro Sony does suddenly not start.
I get no Start window, no error message - nothing!

Has anyone an idea what can cause this Problem?

I'm on the latest Version: V10.1.2

Thank you for your Help!
Frank

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  Martin Guede

  • June 18, 2017 09:14

  I've got the same Problem.
  Using Win 7
  
  Martin

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  Permanently deleted user

  • June 18, 2017 09:20

  Perhaps it's their servers. See my post 'Deactivated!'.

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  Martin Guede

  • June 18, 2017 09:41

  No it is a different Problem
  
  If I click on the Icon, nothing happens.
  
  I reinstalled CP, but did not help.
  
  Martin

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  Permanently deleted user

  • June 18, 2017 15:58

  The same here. Reinstalled, but no change. Doubleclicking but nothing happens. 😕

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  Permanently deleted user

  • June 18, 2017 16:21

  Just tried 10.1.1 - no change ☹️
  
  Maybe Nvidia Driver Update??? I just updated to 382.53!

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  Martin Guede

  • June 18, 2017 18:41

  May be .net Framework 4.7 is the Problem.
  
  On my other Computer I've .net Framework 4.6.2 and there C1P runs perfect.

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  Permanently deleted user

  • June 18, 2017 20:35

  Maybe, but .net4.7 is part off the Windows creators update and could not be uninstalled without a windows version rollback.
  
  I run the creators update for quite a while now, so Capture One worked with 4.7 until today!?

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  Permanently deleted user

  • June 19, 2017 19:13

  SOLVED!!!
  
  Capture One Pro does not start if MSI Afterburner is running. Seems to be incompatible.
  
  End MSI Afterburner -> CO1 starts, start MSi Afterbuner -> CO1 does not start.
  
  😊 (Happy again)

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  Permanently deleted user

  • June 19, 2017 22:13

  [quote="FotoNerd" wrote:
  SOLVED!!!
  
  Capture One Pro does not start if MSI Afterburner is running. Seems to be incompatible.
  
  End MSI Afterburner -> CO1 starts, start MSi Afterbuner -> CO1 does not start.
  
  😊 (Happy again)

  
  
  I see that you found another double-slit quantum property of version 10.1.x

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  NNN635158767546269381

  • June 20, 2017 07:21

  Got the same issue after running the Windows updates on Windows 7. It's cause by .Net 4.7,.
  
  1. Go in the Windows' application panel and remove totally .net 4.7
  2. Reinstall CaptureOne (it will install .Net 4.6.2)
  
  Microsoft...
  
  Have a nice day
  
  

  [quote="FotoNerd" wrote:
  Hello,
  
  I need your help. This morning Capture One pro Sony does suddenly not start.
  I get no Start window, no error message - nothing!
  
  Has anyone an idea what can cause this Problem?
  
  I'm on the latest Version: V10.1.2
  
  Thank you for your Help!
  Frank

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  Martin Guede

  • June 21, 2017 16:03

  I also did a rollback, so that I've got .net 4.6.2
  
  This solved the issue.
  
  Cheers Martin

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  Jochen Beck

  • June 22, 2017 22:26

  I had the same issue after Capture One crashed and tried to send the crash report, which triggered my Avast! AV to block access. After that Capture One could not be started anymore - like you described without any visible reaction (except for Capture One process showing up in Task Manager). It worked again after completely uninstalling and reinstalling Capture One. For some AV programs it has been previously recommended to create an exception for Capture One or at least its crash reporter.
  Best,
  Jochen

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