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Problem with Capture One Pro 10.1.1

NN635669390740787657UL
After upgrade from C1 pro 9 to 10.1

I found I cannot edit all my Sony RAW files or Jpeg files.

In the file preview, I noticed a mark on the bottom right of the photo like a pen with a orange line crossing it.

The only files I can now edit are RAW files from my Panasonic GH5 and GH4.

Can any one help?
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Comments

4 comments

Date Votes
  • NN635669390740787657UL
    Further to my last message. I did various tests and found out the problem was caused by version 10.1 or 10.1.1 as I reinstall back to 10.02, all problem gone, except I cannot edit my Panasonic GH-5 RAW images.

    Can anyone knows how to turn off the hardware acceleration.
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  • Ian Wilson
    Moderator
    Top Commenter
    You turn off hardware acceleration in Preferences. Go to the Capture One 10 menu, then Preferences. On the General tab, change the settings half way down the tab to Never.

    Ian
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  • NN635669390740787657UL
    Thanks.

    Tried to turn off both hardware acceleration in the preference General Tap. Capture One Pro 10.1.1 still not working properly.

    Must downgrade to Version 10.02 before able to edit files!

    Reported to the Technical support and hope they can solved this bug.
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  • SFA
    [quote="NN635669390740787657UL" wrote:
    Thanks.

    Tried to turn off both hardware acceleration in the preference General Tap. Capture One Pro 10.1.1 still not working properly.

    Must downgrade to Version 10.02 before able to edit files!

    Reported to the Technical support and hope they can solved this bug.


    I thnk it is veryt unlikely that the cause of your problem is related to Hardware Acceleration.

    More likely than something odd has happened during the upgrade installation.


    Grant
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