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Catalog bugs and performance problems

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49 comments

  • Eric Nepean
    I have been through a similar journey with COP 8, I spent countless scarce hours debuggings SW when I should have been shooting, editting or sorting.

    I'm watching this forum to see if COP 9 becomes a performance/quality improvement. Until then I'm not buying.
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  • nigel turley
    You have captured most of the current BIG issues with C1P. The catalog is a mess and although the random sort order and slow / non-persistent reordering issue is a known bug (which P1 are reportedly working on) the other issues are due to a very poorly implemented catalog system which really needs redesigning from the ground up. Don't ever loose sight that this is a 'premium' piece of software - it is pretty expensive (at least, it is to me) - I just don't think we're getting value for our money at the moment and it often feels like we're part of a beta test...

    What you won't see is any apologies or commitment to deal with the problems from P1...
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  • Martin Heimann
    I could not agree more. I complained about the completely random display of the subfolder structure already in version 8. And the performance of catalogue activities with large catalogues is just abysmal. I mentioned this in another blog entry: A few days ago I tried to import 16 images on a camera SD into my main catalogue - it took more than 14 minutes! C1 obviously is incapable to deal efficiently with large catalogues. This requires a major overhaul of the cataloguing software.
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  • Tom de Meadows
    [quote="Martin24" wrote:
    I could not agree more. I complained about the completely random display of the subfolder structure already in version 8.

    What do you mean? My folder structure in C1 looks fine, the same as in Lightroom.
    1 - Raw Files
    ------2010
    ------2012
    ------2013
    ------2014
    ------2015
    ------2016
    ------------2016-01
    ----------------------2016-01-01
    ----------------------2016-01-02
    ----------------------2016-01-03
    2 - Derivatives

    And yes, I put the 1 and 2 to order the folders in that particular order, even in Lr.
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  • peter Frings
    [quote="lewis" wrote:

    [snip]


    Amen to that!

    Please, PhaseOne, you're image processing is top notch. Now get the rest of the program on par!

    Cheers,
    Peter.
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  • Adam Brennan
    I think I am going back to lightroom. I don't have time for this stuff. I just bought C1P and already having issues. I need to be shooting, not trying to figure out complicated buggy software.
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  • dredlew
    Wholeheartedly agree with lewisl's post. Doesn't seem like anyone's unsatisfied with the image quality C1 produces but the DAM part is abysmal. I would be in favor of stopping feature development in exchange for fixing what's really broken.
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  • sizzlingbadger
    [quote="dredlew" wrote:
    Wholeheartedly agree with lewisl's post. Doesn't seem like anyone's unsatisfied with the image quality C1 produces but the DAM part is abysmal. I would be in favor of stopping feature development in exchange for fixing what's really broken.


    +1000
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  • EnderWiggins
    [quote="Martin24" wrote:
    A few days ago I tried to import 16 images on a camera SD into my main catalogue - it took more than 14 minutes! C1 obviously is incapable to deal efficiently with large catalogues.

    An import of 16 images should not take 14 minutes. I would say on my system this would take about 5 seconds. Something is wrong on your machine.
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  • peter Frings
    [quote="EnderWiggins" wrote:
    [quote="Martin24" wrote:
    A few days ago I tried to import 16 images on a camera SD into my main catalogue - it took more than 14 minutes! C1 obviously is incapable to deal efficiently with large catalogues.

    An import of 16 images should not take 14 minutes. I would say on my system this would take about 5 seconds. Something is wrong on your machine.


    5 seconds for 16 images? Wow, you must have some pretty beefy hardware and minuscule images... 😊

    For sake of comparison, could you tell us a bit more? It seems this is not the only report of slow imports. Maybe we can get some ideas of what works fast and slow?

    To all interested: the next time you import images, time it (and don't start working on them until the machine is idle again). Then report the following.

    - computer/RAM
    - the number of image imported
    - the average size of an images,
    - image type (RAW/JPG, camera brand/type)
    - the duration of import (from clicking the import button until the last image is imported, but not waiting for all image previews to be ready)
    - the duration until all previews are ready (starting when you click the import button until nothing more happens)
    - the card reader and port (USB 2 or 3, thunderbolt, ...),
    - the type and connection of the disk you're storing these images on,
    - catalog or session
    - the number of images in the database
    - the type and disk holding the catalog/session database
    - preset being applied during the import
    - other?


    I have a card waiting to be imported and I'll report back as soon as it's finished.

    Cheers,
    Peter.
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  • peter Frings
    OK, I'm shutting up. And I'm glad that I can say that!

    - computer/RAM
    Mac Pro 15" mid 2010, 8GB RAM, NVIDIA GeForce GT 330M 512MB
    - the number of image imported
    316
    - the average size of an images,
    33MB
    - image type (RAW/JPG, camera brand/type)
    RAW Fuji X-T1
    - the duration of import (from clicking the import button until the last image is imported, but not waiting for all image previews to be ready)
    17 minutes (estimate was also 17, well done!)
    - the duration until all previews are ready (starting when you click the import button until nothing more happens)
    26 minutes
    - the card reader and port (USB 2 or 3, thunderbolt, ...),
    Hama, USB2
    - the type and connection of the disk you're storing these images on,
    WD Elements, USB2
    - catalog or session
    Catalog
    - the number of images in the database
    2115
    - the type and disk holding the catalog/session database
    SSD, internal
    - preset being applied during the import
    None, no auto-adjust, no description, only copyright
    - other
    Activity viewer showed "auto-loaded sets metadata" which took as long as building the previews.

    So, average time to import 1 image: 3.2 seconds (call me impressed)
    Average time including building a preview: 4.9 seconds.

    Now back to the job!

    Cheers,
    Peter.
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  • EnderWiggins
    Ok, maybe I was a little too optimistic 😲 , but here's what I just timed:

    4 RAW files imported in roughly 8-9 seconds. Previews were available immediately, meaning after the thumbnail was in my catalog, I could doubleclick on it and had a 100% image without any delay.

    Mac Pro 2010, 6-core Westmere, 16 Gb RAM, ATI Radeon 5870HD
    RAW files by Canon 7D, between 25 and 27 Mb each
    USB 3.0 card reader by Hama (3.0 USB interface via PCI slot)
    CF Card, Sandisk 32 Gb Extreme Pro
    RAW's stored on internal SATA drive
    Catalog stored on internal SSD drive, currently holds 30.000 images
    No preset, no auto adjust, no backup, no naming, recent imports only
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  • Martin Heimann
    The 14 minutes to import 16 images has nothing to do with my equipment (top-of the line MacBook Pro, 16GB memory, 1TB SSD etc.). It has to do with the catalogue. The catalogue I wanted to import to, contains about 20k images. When I import the same images into a new, or small C1 catalogue, the import is decently fast, around 10seconds. But should not C1 operate well catalogues of more than 20k images?
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  • EnderWiggins
    [quote="Martin24" wrote:
    The catalogue I wanted to import to, contains about 20k images. When I import the same images into a new, or small C1 catalogue, the import is decently fast, around 10seconds. But should not C1 operate well catalogues of more than 20k images?

    Yes, and it does, as I just proved with my posting above. I have 30.000 images in my catalog and no issues with importing. So it's a problem with your catalog.

    Have you checked the database integrity using the "File>Verify Catalog or Session" function?

    Are the import settings the same if you import into a new catalog (presets, auto adjust etc.)?
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  • Martin Heimann
    yes, I did do "verify catalogue" - was fast and did not report any errors. But just loading the catalogue with 22k images takes 1.5 minutes - is this normal?

    I guess I have to split the catalogue now into chunks and start from scratch.
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  • EnderWiggins
    [quote="Martin24" wrote:
    But just loading the catalogue with 22k images takes 1.5 minutes - is this normal?

    Absolutely not.

    I would indeed look into setting up a new one by copying the projects/folders piece by piece into a new blank catalog file and check the performance after every step.

    Are your RAW files managed or referenced in the catalog?
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  • Tom de Meadows
    Could you please share the underlying folder structure for your catalogues?
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  • Martin Heimann
    [quote="EnderWiggins" wrote:
    I would indeed look into setting up a new one by copying the projects/folders piece by piece into a new blank catalog file and check the performance after every step.

    Are your RAW files managed or referenced in the catalog?


    [quote="NN259560UL" wrote:
    Could you please share the underlying folder structure for your catalogues?


    I only use referenced images. The slow catalogue contains my former Aperture library (imported as Aperture library), where the images reside on an external disk (in year/month/day folder-subfolder structure), and it contains a second folder structure (year/month/day/images) with images that I imported directly into C1 after the switch from Aperture to C1 (about one year's worth of images). The latter reside on my main SSD still.

    Could there be a problem in that my main SSD is encrypted? I use Apple's FileVault. I have not noticed any performance loss in other programs, though.
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  • Tom de Meadows
    [quote="Martin24" wrote:

    where the images reside on an external disk (in year/month/day folder-subfolder structure)

    This is the same folder structure as I have, my catalogue contains only 3,000 images and I have not fully transition my Lr catalogue into C1 yet.

    [quote="Martin24" wrote:

    I only use referenced images.

    What do you mean when you say "referenced"? Is this Aperture speech? My understanding, and don't mind somebody correcting me if I am wrong, is that in C1, like in Lr, all catalogues are referenced, insofar as they contain a link, a reference, to the hard drive location of the file.

    [quote="Martin24" wrote:

    Could there be a problem in that my main SSD is encrypted? I use Apple's FileVault. I have not noticed any performance loss in other programs, though.

    Encryption is going to slow things down for 2 reasons:
    1) the file needs to be decrypted each time a program access the file
    2) the catalogue needs to be encrypted each time and adjustment is made or metadata is altered

    How big are the files?

    Is this a common thread among people experiencing performance problem?
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  • Martin Heimann
    [quote="NN259560UL" wrote:


    [quote="Martin24" wrote:

    I only use referenced images.

    What do you mean when you say "referenced"? Is this Aperture speech? My understanding, and don't mind somebody correcting me if I am wrong, is that in C1, like in Lr, all catalogues are referenced, insofar as they contain a link, a reference, to the hard drive location of the file.


    With "referenced" I mean in Aperture language that the images are not inside the catalogue.

    [quote="NN259560UL" wrote:

    [quote="Martin24" wrote:

    Could there be a problem in that my main SSD is encrypted? I use Apple's FileVault. I have not noticed any performance loss in other programs, though.

    Encryption is going to slow things down for 2 reasons:
    1) the file needs to be decrypted each time a program access the file
    2) the catalogue needs to be encrypted each time and adjustment is made or metadata is altered

    How big are the files?

    Is this a common thread among people experiencing performance problem?


    The images imported from aperture are about 255GB an external SSD disk. The images directly imported into C1 are about 40GB (these are the ones on the encrypted disk). It is indeed possible that the encryption slows the performance down. However, I have not seen any performance hits in any of my other programs. Would be curious if this is indeed an issue and if others have a similar experience.
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  • Tom de Meadows
    [quote="Martin24" wrote:

    With "referenced" I mean in Aperture language that the images are not inside the catalogue.

    My understanding is that in C1, like in Lr, all images in a catalogue are referenced, the concept of referenced images does not exist in C1 or Lr, all images are referenced.

    [quote="Martin24" wrote:

    The images imported from aperture are about 255GB an external SSD disk. The images directly imported into C1 are about 40GB (these are the ones on the encrypted disk). It is indeed possible that the encryption slows the performance down. However, I have not seen any performance hits in any of my other programs. Would be curious if this is indeed an issue and if others have a similar experience.

    I am assuming that you do not mean that each file is 40GB; so just to re-phrase the question, roughly what is the average size of each file?
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  • John Doe
    [quote="NN259560UL" wrote:
    [quote="Martin24" wrote:

    With "referenced" I mean in Aperture language that the images are not inside the catalogue.

    My understanding is that in C1, like in Lr, all images in a catalogue are referenced, the concept of referenced images does not exist in C1 or Lr, all images are referenced.

    In C1 you can use "referenced" (outside catalog) or "managed" (inside catalog) images.
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  • Martin Heimann
    [quote="NN259560UL" wrote:

    I am assuming that you do not mean that each file is 40GB; so just to re-phrase the question, roughly what is the average size of each file?


    Most of them are raw files with about 20 MB each.
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  • Tom de Meadows
    [quote="Martin24" wrote:
    [quote="NN259560UL" wrote:

    I am assuming that you do not mean that each file is 40GB; so just to re-phrase the question, roughly what is the average size of each file?


    Most of them are raw files with about 20 MB each.

    They are not massive. But, personally, I would not have my catalogue and my RAW images in an encrypted drive. All the catalogue files need to be decrypted for use and encrypted to commit changes to disk, all the RAW files need to be decrypted for rendering and processing. I am sure C1 has no control over the encryption and decryption process, this is likely to be a task handled by the operating system.

    I would be interesting to know if the same performance problems occur with an unencrypted disk and if a good portion of those reporting performance issues do also have an encrypted drive.
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  • Martin Heimann
    [quote="NN259560UL" wrote:

    They are not massive. But, personally, I would not have my catalogue and my RAW images in an encrypted drive. All the catalogue files need to be decrypted for use and encrypted to commit changes to disk, all the RAW files need to be decrypted for rendering and processing. I am sure C1 has no control over the encryption and decryption process, this is likely to be a task handled by the operating system.

    I would be interesting to know if the same performance problems occur with an unencrypted disk and if a good portion of those reporting performance issues do also have an encrypted drive.


    I managed now to extract from my main catalogue the recently directly imported images and made a new clean catalogue with them - images residing on an external disk, new catalogue on my main encrypted notebook disk. This new catalogue works perfectly and fast; but true, it has only 1500 images, and these sit now on a non-encrypted external disk. However, I played previously with some smaller catalogues for testing purposes by creating them on my encrypted main disk (including the images), and had no obvious issues. I still think that the main culprit for the bad performance of my main catalogue are the size and internal structure that was generated by the import from Aperture.
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  • SFA
    One question that was often asked a year or so back but rarely now ....

    Do people run any admin on their Aperture catalogs to tidy things up before passing them to the C1 import routine to convert to C1?

    It might be interesting to work out whether or not that makes a significant difference to operational speed. I think the earlier questions were raised about a general inability to load the catalogs at all but identifying whether there might also be an influence on performance matters could be useful.


    Just thinking out loud as an external observer.


    Grant
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  • John Doe
    What do you mean by "run any admin" ?
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  • SFA
    [quote="John Doe" wrote:
    What do you mean by "run any admin" ?


    As I recall from the discussions last year Aperture has some tools to "tidy up" the catalog contents by way of "housekeeping" to help maintain performance and efficiency and, presumably, have some effect on size.

    Sending a newly "cleaned" file with all internal tables and so on freshly tidied up would make for a better (and faster) conversion. Maybe also a better post conversion performance?


    Grant
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  • EnderWiggins
    That's actually a good point by Grant. My 30.000 image catalog also consists of about 27.000 which came from Aperture using the Importer tool and I have no issues.

    But I did two things before I ran the Importer:

    a) clean up the Library in Aperture by repairing permissions and the database structure. You can do this by holding down OPT+CMD when clicking on the Aperture icon.

    b) import my Aperture library not all at once, but piece by piece. I exported every major folder out of Aperture into a new Mini-Library (File>Export>Items as new Library), which I then imported into C1. Doing it all at once led to massive problems, the Importer seems to be really having trouble with that. My Mini-Libraries were just 2.000-5.000 images each.

    Don't trust C1's Aperture Importer too much, it may be the cause for many problems people have.
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  • Martin Heimann
    [quote="EnderWiggins" wrote:
    That's actually a good point by Grant. My 30.000 image catalog also consists of about 27.000 which came from Aperture using the Importer tool and I have no issues.

    But I did two things before I ran the Importer:

    a) clean up the Library in Aperture by repairing permissions and the database structure. You can do this by holding down OPT+CMD when clicking on the Aperture icon.

    b) import my Aperture library not all at once, but piece by piece. I exported every major folder out of Aperture into a new Mini-Library (File>Export>Items as new Library), which I then imported into C1. Doing it all at once led to massive problems, the Importer seems to be really having trouble with that. My Mini-Libraries were just 2.000-5.000 images each.

    Don't trust C1's Aperture Importer too much, it may be the cause for many problems people have.


    Excellent - thanks for this tip! I'll try this.
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