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Activation issues

Jim_DK
We have a number of cases on first activation of Capture One 8

The activation server seems to have had a bad day and has been restarted in the last few hours due to some heavy load.

Keep trying to activate, it should work after a few tries.
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Comments

5 comments

Date Votes
  • jlarocco
    Any update on this? I purchased the update from v7 earlier, and I've tried to activate about 50 times through out the day, but consistently get "Could not activate because of an unknown server error."
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  • NN635395851339900600UL
    Hi jlarocco - If you did the paid upgrade from V7 to V8 did you receive a new license/activation number for V8 (a different number from your V7)? I have a number of computers I am juggling here right now (some with OS versions older than 10.9) and need to sort it all out before doing the leap to V8 - If the paid upgrade does get a new serial/activation number that would make the transition MUCH easier, not so many worries about burning up activations while transitioning.

    Thanks!
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  • NN635395851339900600UL
    Hi jlarocco - If you did the paid upgrade from V7 to V8 did you receive a new license/activation number for V8 (a different number from your V7)? I have a number of computers I am juggling here right now (some with OS versions older than 10.9) and need to sort it all out before doing the leap to V8 - If the paid upgrade does get a new serial/activation number that would make the transition MUCH easier, not so many worries about burning up activations while transitioning.

    Thanks!
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  • jlarocco
    Yep, I got a new number of v8.
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  • NN635395851339900600UL
    Great - thanks. Guess I'll just go ahead and pull the trigger now then!

    Cheers
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