Vertical lines on image

Riols Thierry

• March 18, 2013 09:34

Hello,
I find some verticals lines on the image after éditing with CO 7.1 for Capture NX or Photoshop (on MacBook retina 15")
The pictures are from Nikon D800

Do you know what to do ?

Regards
Thierry

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  Drew Altdo

  • March 18, 2013 13:41

  [quote="NNN634313037825297251" wrote:
  Do you know what to do ?

  
  Create a support case.
  
  It could be an error with the camera, USB port or Cable. From experience, it's likely the length of the cable being too long and the signal deteriorating before it reaches the computer.

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  Riols Thierry

  • March 18, 2013 14:40

  Thank you Drew for your response
  
  The problem don't exist with D3X or D3S
  I meet this problem only some times and not with all the photos of the D800
  These lines appear only between CO and Capture NX or Photoshop, not on CO
  When I got this problem, I restart CO and the treatment and some times the lines desappear
  
  I can't show the effect to you because I don't understand how post a picture on the forum
  
  Thierry

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  Drew Altdo

  • March 18, 2013 16:23

  [quote="NNN634313037825297251" wrote:
  I can't show the effect to you because I don't understand how post a picture on the forum

  
  
  Please send a RAW through a Support Case. We are happy to help out where we can on the Forum but the Support System gets priority.
  
  http://www.phaseone.com/en/SupportMain/ ... pport.aspx

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