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Exported 16bit Tif Bug

Nick Manklow
Curious if anyone else is experiencing this. Since the last update, when I process a file out as a 16 bit Tif, I can not open it within Preview. The thumbnail in Finder also doesn't display. That said, I can open the file in Photoshop fine and once I save it from there, it's then treated as a regular Tif file within OSX.

Anyone else?
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Comments

13 comments

Date Votes
  • adrianchapman
    It works as expected for me,opens perfectly in preview and there is a thumbnail in Finder. Sorry, but I can't think of any reason for your issue.

    What version of OS X are you using?
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  • Permanently deleted user
    Same here: TIFFs do not show any thumbnail, preview shows a black image
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  • Permanently deleted user
    Did you try to create a new variant for external edition, e.g. PS or SEP ?
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  • Nick Manklow
    @adrianchapman: Running the latest version of OSX and C1

    @tenmangu81: Just tried an 8bit Tif of the same file and it works fine.

    I'll submit a bug report.
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  • David Moore
    I too am experiencing Black thumbnails on export with 16bit. Photo matrix Pro crashes when trying to load those files in its stand alone program. Not sure if related still testing.
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  • Permanently deleted user
    Hi everybody,

    same problem here. Any solutions so far?

    Greetings
    Achim
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  • Daniel Wisniewski
    A quick google search of 'can't open tif file on mac' or 'cant open 16 bit tiff on mac' reveals many folks with the same issue from many different programs.

    There are many different suggestions as to what to try & test. I've also seen 'blank/black' previews on my system, however my current running beta ( 10.12 Sierra release 3) does not appear to have that issue.

    # sips -g all _DSF0987.tif
    ../_DSF0987.tif
    pixelWidth: 4896
    pixelHeight: 3264
    typeIdentifier: public.tiff
    format: tiff
    formatOptions: default
    dpiWidth: 300.000
    dpiHeight: 300.000
    samplesPerPixel: 3
    bitsPerSample: 16
    hasAlpha: no
    space: RGB
    profile: Adobe RGB (1998)
    creation: 2016:08:02 11:35:57
    make: FUJIFILM
    model: X100T
    software: Capture One 9 Macintosh
    copyright:
    artist:

    If you'd like - tell me a process recipe & I'll give it a test on my iMac.

    dan
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  • Permanently deleted user
    Hi all,
    Just for your info : I am not sure C1 works well when using Sierra:
    https://captureintegration.com/macos-si ... blic-beta/

    Robert
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  • Permanently deleted user
    Hi everybody,

    the support team send me a work around for that problem: I set tiling (any size) on in the recipe for the 16-bit TIFF and I'll get a thumbnail now. They said it must be a 10.11.6 issue with rendering 16-bit images.

    The file size increases depending on the tiling setting. I have no clue what that means, but it works 😉

    Greetz
    Achim
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  • Daniel Wisniewski
    Also, another command you can use to check your tif output ( aside from sips ) is tiffutil.

    DeskMac:Downloads$ tiffutil -verboseinfo _DSF0987.tif

    Directory at 0x5b71008
    Image Width: 4896 Image Length: 3264
    Resolution: 300, 300
    Resolution Unit: pixels/inch
    Bits/Sample: 16
    Compression Scheme: none
    Photometric Interpretation: RGB color
    Date & Time: "2016:08:02 11:35:57"
    Software: "Capture One 9 Macintosh"
    Make: "FUJIFILM"
    Model: "X100T"
    Orientation: row 0 top, col 0 lhs
    Samples/Pixel: 3
    Rows/Strip: 1024
    Number of Strips: 4
    Strips (Offset, ByteCount):
    8, 30081024
    30081032, 30081024
    60162056, 30081024
    90243080, 5640192
    Planar Configuration: Not planar
    Profile Name: Adobe RGB (1998)
    Directory at 0x5b72986
    Subfile Type: reduced-resolution image (1 = 0x1)
    Image Width: 160 Image Length: 107
    Bits/Sample: 8
    Compression Scheme: none
    Photometric Interpretation: RGB color
    Samples/Pixel: 3
    Rows/Strip: 17
    Number of Strips: 7
    Strips (Offset, ByteCount):
    95889936, 8160
    95898096, 8160
    95906256, 8160
    95914416, 8160
    95922576, 8160
    95930736, 8160
    95938896, 2400
    Planar Configuration: Not planar

    No clue on what most items are, but if you are 'staring/comparing' on different output files - and looking at whats different between 'works' & 'doesn't work' - you may see some difference.

    sips: scriptable image processing system.
    tiffutil: manipulate tiff files.

    Both should be on you mac & available at command line.


    cheers!
    dan
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  • Jonathan Gilbert
    This is a bug with Apple's image core in 10.11.6 so it will show up when using Preview, quick look (file icons and preview in finder) and any other program using Apple's built in rendering. You will not see the same issue on Macs with 10.11.5.

    Specifically 10.11.6 breaks compatibility with non-tiled 16-bit Tiff files with a dimension larger than 3000px on the short side.. smaller files will be OK.

    The workaround solution is to change the options in Capture One. When you have selected Tiff as your process recipe format an options field appears below the format field. Click on it and select a Tile dimension of 128.
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  • HansB
    Is this related to any specific camera, Mac configuration, ratio, or anything else?
    I am using 1DX raw files, 3456x5184 pixel, processed into 16bit TIFF (not tiled), and a MBPr 2014 with 10.11.6.
    Finder thumbnails are available and Preview shows the processed image.


    Regards,
    Hans
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  • Alex Jones
    Jon's fix above works perfectly.

    I'm running OS 10.11.16 and Capture One 9.3 I was getting a black preview and blank icon in Finder.
    Process Recipie>Options>Tile Dimension>128 (This fixed it.)

    Thanks Joe!!

    Alex
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