Much time is need to open a folder, each time

Sascha Maric

• September 02, 2011 17:50

Hi there,


after the last two weeks I noticed, that CO needs very much time to open a folder. What happens if I open a folder is:
CO loads al the thumbnail-picture in the viewer, ok that takes a couple of seconds its normal. Let´s say this folder includes something around 200 fotos, some seconds may be normal.

But, if I stop working and close CO and if I start CO again, it loads the last session and it takes once more the whole long time, reloding the thumbnails and so on. Every single startup of CO the same.

Is this an normal thing or have I a bad setting somwhere?

Thanks a lot for help.

PS.: My machine: AMD Phenom 6core, 4GB RAM, WIN7 64bit...

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  Mathieu2

  • September 03, 2011 09:19

  Hi,
  
  I have slow session loading issues with C1 6 Pro on Win 32-bit and have raised a support case describing them (see my post about it on the Mac forum).
  
  To help us understand better your issue, could you please clarify a bit more the following:
  
  1) If you start C1, wait until you last used session (A) is loaded, then switch to another session (B) without closing C1, and then switch back to session A, does it take approx. the same time to load session A the first and second times?
  If the second time is much quicker, there could be a damaged file and maybe C1 could be re-building all the previews for session A at restart.
  It could also mean that there is an issue with hard drive access, as the first loading would access the hard drive, whereas the second loading would probably be made from ram only.
  
  2) If you find in a repeatable manner, that one session is loading really slower than usual, I suggest that you check if
  - your global filtering options for tiff/jpeg/movies
  an/or
  - the number of jpeg/tiff files you have in your output folder
  play a role in session loading time.
  It is the case for me; it may or may not apply to you.

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  Sascha Maric

  • September 03, 2011 11:42

  Hi Mathieu,
  
  the global filtering settings was the devil 😄 The folder contains about 400 NEF datas and edited TIFF. Some days ago I klick on the setting "hide edited Tiff" in the global filter settings, thats it. After I unchecked this point everthing runs normal.
  
  Thanks
  Sascha

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  Mathieu2

  • September 03, 2011 14:35

  Sascha,
  
  Glad to see this is not a hardware issue and that the temporary fix works for you as well!
  
  If you have five mins to spare, that would be great if you could raise a support case describing what you see.
  An additional dataset could help the Phaseone developers fix the bug.
  
  In my support case (89393), I provided four main pieces of data.
  
  no Jpegs or tiffs in output folder
  - load time with all filtering off
  - load time with jpegs not shown
  
  with jpegs present in output folder
  - load time with all filtering off
  - load time with jpegs not shown
  
  Filtering throught attributes of a few hundred files in ram should not take that long on any computer from the past decade. This can definitely be optimised.

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