RESOLVED: No Product License Key with New Order
Hello All,
I bought Capture One Pro last night. My sale was processed and I can see my order and my invoice. However, there is no Product License Key anywhere in my Order History, License Management page, profile, etc. Nor have I received one via email.
I've created a ticket with support, but thought I would ask here too. Am I missing something? Is there someplace I'm not looking. How do I find my Product License Key?
Thank you in advance for any guidance; I'm most grateful.
I bought Capture One Pro last night. My sale was processed and I can see my order and my invoice. However, there is no Product License Key anywhere in my Order History, License Management page, profile, etc. Nor have I received one via email.
I've created a ticket with support, but thought I would ask here too. Am I missing something? Is there someplace I'm not looking. How do I find my Product License Key?
Thank you in advance for any guidance; I'm most grateful.
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Support worked my ticket and resolved my issue. There was a technical issue when my first order was processed. They cancelled that order, I ordered again, and this time everything worked.
Thank you to Phase One Support.0 -
Not sure which of us helped you out, but you're welcome! 0
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