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Will Capture One 4 Pro be released today?

Comments

44 comments

  • Janne
    Yey!

    4.5 is available!

    http://www.phaseone.com/Content/Downloads/CO4.aspx
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  • Vesa_Ekholm
    ALL RIGHT !!! This is what I´m talking about 😄
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  • Janne
    Activation went smoothly.
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  • Henrik22
    *deleted. misread. 4.5 contains 3 versions, pro and db aswell*
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  • Claus211
    ITS READY ................... DOWNLOAD NOW!!
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  • Vesa_Ekholm
    Downloaded....installed...

    Works fine !

    So...this is the moment for me to apologize ! 🤭 All went as planned and in time...

    4.5 looks and feels just great...I´m very pleased. Keeps inside a couple of functions and improvements, just those that I was hoping for.

    So thanks PO 😊

    PS: Still would like ask from Jon Gilbert...why was that message of yours deleted from forum ?
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  • Henrik22
    Anyone tried tethering a Canon 40D yet? Mine locks up C1 completely.
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  • Ray3
    [quote="Ray" wrote:


    LOL.....anyone want to make a small wager?

    Same old stuff....different day

    R



    I owe Phase an apology. Well done, guys.....thank you!

    R
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  • Janne
    [quote="Henrik" wrote:
    Anyone tried tethering a Canon 40D yet? Mine locks up C1 completely.


    Same here.
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  • Henrik22
    Considering the response that they have apparently no problems shooting tethered with 1Ds Mk 3 i am beginning to wonder if they ever tested the 40D cameras with tetherering or if the assumed it would work (and we all know how well assumptions works anywhere 😊

    And Phase, really guys, you need to update your tech support staff. The respons i got was to check if the 40D has a firewire connector (!!!?) and switch the communication settings. Neither are applicable on a 40D.
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  • Jonathan Gilbert
    [quote="Vesa_Ekholm" wrote:
    PS: Still would like ask from Jon Gilbert...why was that message of yours deleted from forum ?


    No worries, it is simply that shortly after I posted I decided that I probably should not be making any promises that I have no control over. With any release there is always the chance that there will be a problem with building the release that could cause a release delay of a day or two. With so many people watching intently for the moment of release I would feel quite sheepish if we did experience such an error! 😉
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  • Jonathan Gilbert
    [quote="Henrik" wrote:
    Considering the response that they have apparently no problems shooting tethered with 1Ds Mk 3 i am beginning to wonder if they ever tested the 40D cameras with tetherering or if the assumed it would work (and we all know how well assumptions works anywhere 😊

    And Phase, really guys, you need to update your tech support staff. The respons i got was to check if the 40D has a firewire connector (!!!?) and switch the communication settings. Neither are applicable on a 40D.


    That supporter has been sacked 😉 . Just kidding!

    In support we handle around 14000 support cases a year ranging from the very simple to the very complex... a few gaffes here and there are to be expected! 😄 Needless to say we are looking into the issue you brought forth. With a brand new product on our end we always experience new issues so it might take a little longer for us to find you solution, but we will neverthe less find one as quick as we can.

    I will say that this has been one of the smoothest software launches I have seen in terms of support cases created. (knock on wood!)
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  • Vesa_Ekholm
    [quote="Jon" wrote:
    [quote="Vesa_Ekholm" wrote:
    PS: Still would like ask from Jon Gilbert...why was that message of yours deleted from forum ?
    No worries, it is simply that shortly after I posted I decided that I probably should not be making any promises that I have no control over. 😉


    Yeah, that´s what I thought...just couldn´t be sure.

    But I must say, that when your message was pulled out...I nearly wet my pants 😂
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  • Martin312
    I will say that this has been one of the smoothest software launches I have seen in terms of support cases created. (knock on wood!)


    Jon

    If that is the case then I can only believe it is that people like me are not bothering with support cases - I found several problems within 5 minutes. We are just walking away and some may become product terrorists ( not raising issues with the supplier but promulgating their bad experience widely). I feel badly let down - if I had wanted Lightroom or Aperture I would have bought one of them. I bought C1 for the front end of my process up to RAW conversion - I have other, more appropriate, tools for the later steps in the workflow. C1 now has limited applicability to my needs and I have used it since the start of DSLR support.

    I have a background in customer service consulting and I am afraid Phaseone support has deteriorated badly in the last couple of years or so.

    Martin Wilson
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