Ghost image

David6

• August 10, 2009 13:17

When I load a batch of raw files, the viewer window is blank. When I select the first file, a ghost from a previous batch appears first and the selected image then opens on top of the ghost. Both images are visible, superimposed. Has anyone experienced this and found a cure?

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  Jonathan Gilbert

  • August 12, 2009 20:36

  Hi David,
  
  I would recommend creating a support case with a screen shot of what you are seeing as well as a description of where the files are located on the computer.

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  Jonathan Gilbert

  • August 12, 2009 20:36

  support.phaseone.com, click on "Contact Support"

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  David6

  • August 14, 2009 09:24

  Too late, I'm afraid. The problem was solved by updating CO4!
  Thanks, anyway.

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