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Upgrade failed and now I am without C One Pro

Permanently deleted user

November 04, 2009 15:12

I was recently prompted to upgrade to C One Pro 5... Last time I upgraded, I didn't need my License Code. I currently have my license code in storage in CA b/c I just moved to NYC.
So, how do I find out my License Code? All I want is my old C One Pro back... but this new upgrade has taken it's place and I can't get it back! Please Help! Who can I call at C One Pro?

Scott
scott@scottclarkphoto.com
415.690.3810

Comments

2 comments

James 7

November 04, 2009 15:21
Contact support and create a case, they will get be able to provide you with the details within 24 hours.

http://xchange.phaseone.com/Content/Support.aspx
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Jonathan Gilbert

November 04, 2009 22:23
You can always access your code by logging into PhaseOne.com > My account > license management
0

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