catalog corrupted
I tried to copy my capture one data to a back up drive now both catalogs show up as corrupted. Is there a fix? I have another working copy but cannot access it at the moment.
How does one correctly handle catalogs so they do not get corrupted?
How does one correctly handle catalogs so they do not get corrupted?
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When you exit C1, do you normally select "ok" to backup the database? If so, you should have multiple database backup copies.
Go to your catalog (the .codatalogdb file)
It is a "package", to see the contents, right-click and select "Show Package Contents"
Then you should see your backups databases listed (they will have a number at the end like : 11 or 12 or 13 etc.)
If you have those, that's a good place to start.0 -
I am voting with my feet after receiving an APPALLING RESPONSE after TWO corrupted database failures in three days costing me 19 hours of editing time and the LOSS OF ALL EDITS.
I am waiting for a response to stop my monthly subscription, but am not hopeful. It appears so far, the company lacks ethical standards for dealing with problems. They say they don't offer refunds for issued licenses.
There is evidently a KNOWN UNRESOLVED DATABASE BUG that has plagued this product for at least 3 years and they DO NOT KNOW HOW TO FIX IT. They evidently need customer databases to fail so they have lab rats to work with (us), that can be discarded after they fix only future databases--to heck with existing customers! Perhaps they should hire some competent people?
More to come...0
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