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CF Cards

neilhurley
Hi all
I have a P30+ back and just bought a new cf card 8G. Crashing my back. Was told to download firmware. Haven't a clue can anybody help please. Thanks in advance. Neil Hurley
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  • Doug Peterson - Capture Integration
    You should speak with your Phase One dealer. Failing that (e.g. you bought the back used and have no dealer to support you) you should start a support case using the "Contact Support" button at http://www.phaseone.com/en/SupportMain.aspx.

    I suggest this rather than just pointing you to the firmware download page (shown below) because if your back has very old firmware (2.9.😎 then it would not be adviseable to jump directly to the latest firmware version (5.1.😎 and instead you should update to version 3.2.6 then 4.8.4 and then to 5.1.8 and you will need your dealer's assistance to do so.
    http://www.phaseone.com/en/Downloads/Firmware.aspx

    Also note you posted in the Software section rather than the Digital Back section of this forum.

    In case you purchased the back from my company (Capture Integration, US Partner of the Year) and are not aware that we are always here 24/7 to support our customers you can visit captureintegration.com for our contact information.

    Doug Peterson
    Head of Technical Services
    Capture Integration
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