Activation

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3 comments

  • Drew Altdo
    If there are no Product Keys then that account was never used to activate the software. Try to locate the account you used to activate in the past and obtain the Product Key you need from that account. Once you have the Key you can deactivate from your Phase One Account (if necessary) and activate as needed.
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  • NN185060UL
    Thanks Drew. I found the original email address that was used, and deactivated the license. It says i have one free upgrade. Can i upgrade to 5.x and then activate thorugh the software?
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  • Drew Altdo
    Hard to know without seeing the key, create a support case and someone can get you the proper information. However, if it is a Capture One 3 key with 1 upgrade, then the only free upgrade possible is to Capture One 4.
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